Store Manager

Company Description

As one of the world’s largest fashion companies with more than 171,000 employees worldwide, H&M is an exciting and dynamic place to pursue a career within the fashion industry. Our business concept is to offer fashion and quality at the best price in a sustainable way and with our fast expansion we are always looking for new talents. Would you like to be part of our team?

Job Description

Hiring Immediately!

As an H&M employee, your creativity and personal growth will be embraced from day one. You'll have the opportunity to showcase your unique skills and talents, collaborate with a team, and make a lasting impact on the way our customers experience the brand. Our team members combine their individuality with our H&M values to create an environment that helps our customers discover their own sense of fashion and self-expression. Best of all, you’re invited to be yourself & more at H&M.

About the Role

As a Store Manager, your main focus will be to lead the store team and create the best experience for our colleagues and customers. You will be trusted to lead, motivate, and support your team’s development and performance while driving the business forward.

Working for one of the world’s largest retailers means no two days are ever the same, but a typical day will most likely include the following responsibilities*:

Your Day to Day Could Include:

  • Lead by example and coach colleagues to provide our customers with personalized and friendly service.
  • Oversee business operations including but not limited to scheduling, planning, maximizing selling opportunities, opening and closing the store, and using reporting to make sound business decisions.
  • Lead, inspire, and develop your team. Manage recruitment, training, development, and performance of all store colleagues and managers.
  • Act as a champion for change. Introduce and promote omni shopping opportunities, our loyalty program, and mobile payment options to drive selling results.
  • Balance delegation and hands on support to secure the sales floor, operations, and customer service for a great in-store experience that fuels strong sales.

Qualifications

Who You Are:

  • Customer obsessed! Passionate about engaging with customers and helping people find their personal style.
  • Experienced in leading and motivating team members to meet goals.
  • 2-3+ years of retail management or transferrable experience preferred.
  • Inclusive, positive, open to feedback, and willing to multitask and learn on the job.
  • A fashion lover who expresses their personal style at work.
  • Able to stand for long periods of time, bend, stretch, climb a ladder and use a stepstool, engage in repetitive motions, push and pull clothing racks, and carry items for a short distance.
  • You have the ability to lift in excess of 20 pounds.

Additional Information

Why You’ll Love Working at H&M

  • You’ll have access to our Colleague Resource Groups (CRG’s) to find community and network with colleagues across North America.
  • We are an inclusive company, where you’re encouraged to be yourself at work.
  • We offer vacation, wellness, and holiday time off, including one community day to volunteer.
  • You’ll be able to express your personal style with our employee discount at H&M, &Other Stories, and COS.

Compensation: Hiring Range is $85,370 - $96,041 annually**

**H&M, in good faith, believes that this posted range of compensation is the accurate range  for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

EEOC Code: OFM

*This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.

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