WE ARE MORE THAN JUST A CLOTHING BRAND; WE ARE ON A MISSION TO TRANSFORM THE FUTURE OF FASHION

Are you looking for a company that pushes the boundaries and creates a community inclusive of everyone? A shared vision beyond only us?

If you answered yes, why not join us? This could be your first step towards a new and exciting career at COS! We are now looking for a Marketplace Manager (6-month Maternity Cover) to join our Ecommerce team on a full time Temporary contract.

About COS: Offering innovative design, elevated essentials and wardrobe icons, COS is a fashion brand rooted in contemporary culture. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.

As a Marketplace manager, You will drive profitable sales and customer growth on digital marketplace platform through partner and assortment expansion while consistently maintaining the COS brand.  You will work collaboratively and cross-functionally to drive and transform the customer experience while maximizing financial returns and building the business into a strategic profit centre.  You work in accordance with legal requirements and COS standards, policies, and procedures to meet the expectations of customers and colleagues.

What you will do:

• Set, optimize, and secure strong activity plans for the brand on external marketplace
• Build and maintain brand health on the platform in terms of catalogue, content, callouts, assortment and offer
• Own sales analysis, reporting ROI and develop sales and customer insights through consistent follow-ups with marketplace partners 
• Collaborate with marketplace partners and local marketing team to set and deliver on marketing budgets, and optimize both paid and owned channels to drive traffic, customer growth, and revenue 
• Develop growth strategies that capitalize on current and emerging business opportunities across assortment, promotions, marketing & communications, and technology
• Explore new initiatives and opportunities designed to meet and exceed the needs of the customer 
• Coordinate with Logistics and Operations teams (both internal and external) to secure timely deliveries and post purchase customer experience 
• Gain familiarity with the commercial agenda of our partners, and maximize selling peaks through accurate forecasting and inventory planning
• Explore and implement best practices for marketplace inventory fulfilment; identify areas for improvement that can lead to cost savings,  greater efficiencies and profitability
• Act as a brand ambassador and build the COS brand in the marketplace digital environment 
• Drive and promote a consistent, brand-appropriate presence across all high engagement visibility areas on marketplace/ communications through strong price and product presentation
• Ensure that COS is well-represented during key selling and customer base-building time period
• Make sure that all assets (creatives) utilized across marketplace platforms align with global guidelines 
• Secure strong collaboration between external partners and develop strong internal relationships across functional areas such as merchandising, visuals, business tech, marketing and logistics and meet revenue goals

• Previous experience working within e-commerce or retail industry working for digital business   
• Passionate in fashion content and love to build a brand in a digital environment   
• Solid leadership and project management experience within e-commerce   
• Sales driven, customer-centric, creative, and problem solving   
• Excellent communication, presentation, and interpersonal skills   
• Proven ability to achieve results working both strategically and operationally   
• Experience using Google Analytics, PowerBI, and Tableau (or similar tools)   
• Ability to lead effectively and create results in a highly complex environment   
• Able to work independently and be self-motivated while still working within a team environment and fostering a strong team collaboration   

When you join COS, you will be supported and encouraged by your team from your very first day. In addition to this you will also receive lots of fantastic benefits including

• H&M Group staff discount
• Flexible work arrangements
• Wellbeing program
• Medical and accident insurance coverage
• Dental coverage