WE ARE MORE THAN JUST A CLOTHING BRAND; WE ARE ON A MISSION TO TRANSFORM THE FUTURE OF FASHION

Are you looking for a company that pushes the boundaries and creates a community inclusive of everyone? A shared vision beyond only us?

If you answered yes, why not join us? We are currently recruiting an Area Manager for the United States and Mexico based out of New York.

About COS: Offering innovative design, elevated essentials and wardrobe icons, COS is a fashion brand rooted in contemporary culture. From the beginning, our design ethos has always put lasting style, quality, and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.

As an Area Manager, you will have the opportunity to direct the sales performance, customer service and the overall profitability of 11 stores located in the United States & 1 in Mexico. In this role, you will lead a team of store managers as well as a visual merchandiser to ensure the area runs effectively. Reporting the Regional Manager for North America you will be involved in strategic planning as well as all operational and commercial activities throughout the year.

• Directly responsible for ensuring the area consistently achieves or exceeds sales, KPIs and profitability goals through effective use of short- and long-term planning and expense control​
• Direct Line manager for 12 store managers and an area visual merchandiser
• Provide inspirational leadership and contribute towards providing a great company culture for all colleagues within the area
• Recruit, retain, coach, and develop a well-functioning and high calibre team
• Create action plans to increase profit and control variable expenses by evaluating the P&L monthly
• Collaboratively develop and support the execution of customized business plans to drive overall sales and achieve financial and operational goals for stores ​
• Ensure that the country maintains and follows standard operational procedures, security policies and human resource guidelines
• Develop strategies to maximize sales potential by accurately forecasting sales, ensuring that the staffing plans are in alignment with the business trends, and adjusting payroll accordingly
• Conduct store visits to evaluate and identify business opportunities to improve sales growth, profitability, and customer service
• Participate in weekly and monthly business / leadership meetings in the home office as required

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement, and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.

For area manager candidates we are also looking for someone who has

• Excellent knowledge of store operational routines
• Experience of leading a team from distance
• A proven track record of setting ambitious business goals and delivering on Key Performance Indicators, both business and personnel related, including elevating customer service.
• Skilled in giving constructive feedback and encouraging your team to try new things
• Up to date with fashion/retail trends and is knowledgeable about products, services etc.
• Excellent verbal and written communication skills, able to present complex information in a simple way and adapt communication to suit the audience.
• Who can prioritise efficiently make careful, resourceful choices and work towards deadlines
• Is respectful and non-judgemental
• Can express own opinions even when they differ from the majority, however, accepts and contributes to agreed outcomes
• Seek feedback and learning opportunities to grow and develop both yourself and the business

Other requirements

• Ability to lift more than 20 pounds​
• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance​
• Ability to climb a ladder and use a step stool​
• Ability to work flexible hours and extended hours at times​
• Around 30 % travel required as necessary
• Spanish language skills are an advantage but not required

COS, alongside Arket, Monki, Weekday, Afound, & Other Stories and H&M, is one of several unique brands that make up the H&M group. The H&M Group employs over 170,000 people in 74 markets across the globe, and we are the 2nd largest fashion company in the world. Since launching COS in 2007, we have opened more than 200 stores worldwide.

At COS we love welcoming new people and work hard to provide an environment where everyone feels appreciated and valued. We celebrate individual differences and recognise the contribution that all our colleagues make, regardless of their background.

When you first join COS, you will have a full introduction, excellent training, and a team that will support you during your first days, weeks, and months. In addition to this you will also receive lots of fantastic benefits including.

• 25% Staff Discount
• Annual clothing allowance up to $1240 per annum
• Medical, Pharmacy Vision and Dental Coverage
• Employee Assistance Program
• Vacation, Wellness, Holiday, and Parental Pay
• 401K
• Commuter Benefits, Health, and Dependent Care FSA.
• Plus, additional Voluntary Benefits. 

Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.

Salary Range: $113,000 - $127,000

We are looking forward to hearing from you!