Are you ready to take an important role with responsibilities in a rapid paced and dynamic environment? Are you ready to make an impact within our team with your positive passion?

Welcome to Logistics and our Transport Team! Working in Logistics calls for precision, flexibility and above all teamwork, so it’s both enjoyable and stimulating. Our transport team is committed to take responsibility for the daily transport and distribution operations in 26 countries to serve about 350 stores, as well as e-commerce distribution in several countries. We are looking for a resourceful Delivery Control Superuser who wants to be a part of creating the best logistics place to be in Tilburg

Your responsibilities

The Delivery Control (DelCon) Superuser job comes with lots of responsibilities. Your to do-list includes (among others):

• A proactive and supportive role to drive follow-up of day-to-day transport operations with focus deliveries to stores,
  • Proactive outbound control in close cooperation with logistics super users, outbound departments, stores, and carriers,
  • Support and educate users, providing training and support in the DelCon system,
  • Reporting KPI’s, deviating’s, routes that need adjusting with stakeholders in DC and transport,
  • Proactive communication on any incidents, delays, or system errors to all stakeholders,
• Monitor H&M Track & Trace system integrations (GI) towards carrier systems.
• Daily Transport Management System (YMS) operations,
  • Support Operational Transport teams with truck bookings, as well as carrier follow-up,
  • Follow up on DC emballage (packing units) levels,
  • Support financial controlling team with invoices,
• Ensure a qualitative communication and follow-up with the sales organization/stores, the logistics organization, the stakeholders and with carriers/forwarders,
• Ensure interaction and teamwork across H&M business functions in order to improve and develop the best possible delivery solutions,
• Keep always H&M values and vision.

Your skills

Just like everyone at H&M, we believe you are a sales-minded, social, open, communicative and ambitious team player full of drive and optimism. Your personal qualities also include:

• Business-mindedness and ability to work under own initiative
• Knowledge of retail business is a plus
• Ability to develop and share best practices experiences with team members.
• Strategic thinking & planning with a strong motivation to constantly improve and achieve the logistic goals
• Open-mindedness, clear and convincing communication with helicopter ability
• Good organizational skills
• Good Microsoft Office skills, especially in Excel
• Fluency in English is a requirement

Would you like to have more information? Please contact Jeffrey Maas at (+31)610744265.  To apply, please apply on our website career.hm.com and upload your resume and cover letter in English. #LI-NL