We are dedicated to always create the best offering and the best experience for our customers. We all share a value driven way of working, based on a fundamental respect for the individual. Our shared values help create an open, dynamic and down-to-earth company culture where anything is possible. Facility Management creates framework conditions for our customers throughout the entire "ecosystem" in line with their needs and inspires them with maximum service, at the best price. Your team consists of 30 colleagues who all work strategically, tactically, operational and cooperate closely with all relevant stakeholder in the Sales Market.

Together with the Construction & Facility Teams in your market you secure the maintenance strategy gets implemented with a complete store lifecycle focus including investments, long-term cost, quality, sustainability, and compliance. You manage and develop centrally, Facility Management suppliers and their contracts for the market. Therefore, you monitor costs and quality to optimize processes, tools and contracts to reach the quality requirements.

KEY RESPONSIBILITIES INCLUDE 

• You are responsible for enabling and securing the  operations of the multi-brand store portfolio  teams by providing qualitative Facility  Management services in a specific geographic  region/area or for specific service provider.
• You manage and coordinate all Facility  Management suppliers for your store portfolio.
• You collaborate with internal and external  stakeholders to manage and run various  projects for your store portfolio.
• You provide customer service by acting as an  internal service provider to all Brands, securing  a high-quality service in line with expectations  on urgency.
• Work closely with Sales Market C&F Manager to implement and execute the market Facility Strategy and  translate into operational activities and actions in the stores.
• Drive collaboration with other Expansion departments as well as Brand Sales and Operations to  understand business needs and plan and execute accordingly.
• Provide operational input for new stores and rebuilds in order to secure long-term cost and  quality levels
• Create and maintain Facility plans containing activities to meet requirements for stores and  other properties, balancing scheduled and reactive work.

ABOUT YOU

• What is your contribution to create future growth and development?
• What is your passion & profession? 

YOUR COMPETENCIES

• You are comfortable managing several stakeholders  and various projects and tasks simultaneously.
• You have a strong service mind and a talent to multitask
• You have the ability to prioritize, especially in  circumstances where you are put under pressure  and with tight deadlines.
• You have a great understanding of the field of  Facility Management and the ability to identify risks  and opportunities in a retail environment.
• You have strong communication skills and high  sense of urgency, understanding business needs and  requirements.

YOUR QUALIFICATIONS

• Previous work experience from retail, construction, facility management and/or real estate.
• Experience from managing external multi trade suppliers for a  multisite & multi brand portfolio and follow-up on contractual obligations.
• Knowledge in MS Office, more specifically Outlook, Excel, PowerPoint and MS Teams.
• Excellent verbal and written communication skills in German.
• Understand, read, speak and write in English
• You are based in Germany

OUR BENEFITS

• Attractive salary package, including 30 days' holiday, company pension scheme and capital-forming benefits.
• Holiday and Christmas pay
• 25% employee discount on all H&M Group brands - online and in-store
• Exclusive employee offers with external partner companies to spend your free time, plan your next holiday or stay physically fit
• We support you in your personal and professional development with, among other things, development meetings, internal training and further education. 

The contract is limited for two years. 
If you feel that your experience, skills and ambitions are a match, upload your application here. We’re more about personality and competence than qualifications, so don’t worry if your skills aren’t a perfect match. We are looking to have a mix of people that work in a way that optimizes our decision making, team performance and ultimately helps us reflect, respect and relate to our employees and customers. We are looking forward to hearing from you!