Outbound Team Leader
Company Description
As one of the world’s largest fashion companies with more than 171,000 employees worldwide, H&M is an exciting and dynamic place to pursue a career within the fashion industry. Our business concept is to offer fashion and quality at the best price in a sustainable way and with our fast expansion we are always looking for new talents. Would you like to be part of our team? H&M group comprises of nine independent brands: H&M, COS, Weekday, Monki, H&M Home, & Other Stories, ARKET and Afound. We have over 4,900 stores across more than 73 markets worldwide. Our values reflect the heart and soul of H&M. They define what it takes to work here and how we do things. When we interact with colleagues and customers around the world, our values help us develop and grow. We want to be at the forefront of both fashion and sustainability. Our employees play a key role and can contribute to more sustainable fashion, today and in the future.
Job Description
- Lead, manage, and organize an outbound department team, and monitor productivity
- Support outbound Department Manager in maximizing operational excellence, quality, and efficiency by proactive analysis of logistics processes and management of workflows
- Responsible for retail store allocation & replenishment and online picking, pick location storage and replenishment, packing, potential future outbound VAS, and shipping to fulfill customer expectations
- Secure efficiency and smooth operations in a cost-efficient way and according to H&M operational & sustainability standards
- Guarantee optimal product availability and picking
- Understand the features of the systems used in the warehouse, being able to run the operation on a daily basis
- Responsible to conduct inventory counts
- Identify risks and issues in daily DC outbound department team and report to outbound Department Manager to support resolving identified risks, issues, and follow-up
Qualifications
- Must have one to two years of management experience, preferably in distribution center and/or store operations
- Preferably at least one year in Distribution Center Operations in a high volume, high SKU replenish and pick environment
- Good operational DC outbound experience across Online + Stores to effectively lead operations of an outbound team
- Hands-on approach for pragmatic day-to-day workflow management and problem resolution
- Understanding of outbound processes and garment flow
- Good understanding of warehouse management system
- Knowledgeable in operational outbound logistics standards, as well as department sustainability targets
- Strong communication and coordination skills
- Holistic view to look at the bigger perspective with a visionary approach
- Ability to encourage collaboration, co-creation and people development by empowering others
- Agile mindset with positive attitude to change & meaningful growth
- Inclusive & empathetic towards others whilst encouraging diversity
- Self awareness, understanding your impact on others and contribution to the whole group
Additional Information
All your information will be kept confidential according to EEO guidelines.