WE ARE MORE THAN JUST A CLOTHING BRAND; WE ARE ON A MISSION TO TRANSFORM THE FUTURE OF FASHION 

Are you looking for a company that pushes the boundaries and creates a community inclusive of everyone? A shared vision beyond only us?  

If you answered yes, why not join us? This could be your first step towards a new and exciting career at COS! 

About COS: Offering innovative design, elevated essentials and wardrobe icons, COS is a fashion brand rooted in contemporary culture. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.  

COS, alongside Arket, Monki, Weekday, Afound, & Other Stories and H&M, is one of several unique brands that make up the H&M group. The H&M Group employs over 170,000 people in 74 markets across the globe, and we are the 2nd largest fashion company in the world. Since launching COS in 2007, we have opened more than 200 stores worldwide. 

What we value most: Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act. 

At COS we love welcoming new people and work hard to provide an environment where everyone feels appreciated and valued. We celebrate individual differences and recognise the contribution that all our colleagues make, regardless of their background. 

Do you have exceptional creative flair?  Are you an expert in digital design & brand experience? Do you enjoy leading a team of skilled and innovative creatives?  

If so, this could be the role for you! We are looking for a Head of Digital Design to join our Global Brand & Communications team. This role will report into the Head of Marketing and is offered on a full time, permanent contract.

As a Head of Digital Design at COS, you will lead the digital design and artworking team to deliver functional, on-brand design solutions for all digital channels including cos.com.

What you will do:

• Shape the creative expression in line with the brand vision. Create design solutions that are both functional and inspirational, optimised towards channel best practice and user experience.
• Support the growth of the brand’s online business, leading the site design for new platforms, markets and channels, as well as driving digital innovation across all touch points.
• Lead the team of digital designers to enhance the COS brand experience with functional, on-brand design solutions across all channels and websites.
• Support in the delivery of online campaigns by creating visual designs across multiple digital channels including cos.com, email, social media, display and affiliate channels
• Responsible for creating conversation rate optimised design across cos.com in line with Brand ID and sales goals
• Collaborate with Regional digital marketing teams, adapting concepts and designs according to local briefs, customer behaviour and channel insights.
• Co-create with the Art Direction, Content and Project Teams on defining creative design templates and guidelines for all digital content
• Mentor junior members of the digital design team
• Support the UX, product designers and development teams as well as our external stakeholders to grow the digital experience and implement new functionality and site designs.
• Create responsible digital design and optimisation for mobile devices.
• Play a pivotal role in website, email and social media a/b testing; overseeing relevant tests with the end goals of increasing conversion and improving customer experience
• Lead with expertise in responsive platforms, intuitive site functionality, interaction, site architecture, user interfaces, and navigation
• Combine a commercial and a creative approach to understand the COS aesthetic.

• Experience within a similar role from a fashion retail background
• You are highly creative, data-driven and have experience in fashion branding
• Experience collaborating across different global departments and working with key stakeholders
• Develop innovative and proven, with experience design for both, digital and print
• Knowledge of industry trends across digital channels
• Strong attention to detail with a focus on constant improvement.
• Passion for UI/UX to help improve customer experience across digital platforms
• Have a global mindset with knowledge of region-specific needs
• Understand mobile-optimised design, applying a mobile first approach to all projects and tasks.

Please include a portfolio of your work to be considered for this role.

Why choose COS?  

When you first join COS we will give you a full training plan in store and access to our E-Learning tool. 

In addition to this you will also receive some fantastic benefits including;  

• 25% staff discount on all H&M Group brands. 
• 25 days annual leave plus bank holidays. 
• Employee Assistance Program 
• A range of long service benefits. 

Our Culture  
Over the last 10 years we have carefully built a culture where our people are supported, inspired and encouraged to be the best they can. Our brand is creative, forward thinking and modern; choosing longevity over passing trends.  

We set the bar high at COS; we are committed to recruiting great people, offering an environment where talent is recognised and valued. We believe that a diverse workforce plays an important role in the success of COS. We celebrate individual differences and appreciate the contribution that all our colleagues make.