Make customers feel welcome & feel welcome to be yourself 

Welcome to H&M! A workplace where you can be yourself & so much more! As a Sales Advisor, you’ll master the basics of running a store, join a talented team of new friends - and most importantly – learn how to make our customers feel welcome, happy, and inspired.  

The Sales Advisor role is the starting point at H&M, and your introduction to the fast-paced world of global fashion. The role can be a fun and flexible way to earn money on the side, a chance to learn and grow, or the start of a life-long career in changing fashion for the better.  

About H&M 

We want to make it possible for everyone to look, feel and do good. 

We take pride in our history of making fashion accessible to everyone and our ambition for tomorrow is to make fashion even more sustainable, inclusive, and welcoming.

Why work at H&M? 

H&M is a workplace where you’ll join a global fashion family that combines teamwork with individual expression and gives you the challenges and opportunities that can help you learn, grow and succeed.  

We believe that it’s when you mix and match different talents, experiences, and styles that the real magic happens. That’s why our teams are built with different personalities, talents and people from all kinds of backgrounds. If you are willing to learn, grow and help our customers and your colleagues, H&M will always be a place for you to both express your individuality and feel like you belong.  

We also believe that you can’t change the world without great people on your side. So we offer all our employees generous benefits, lots of learning opportunities and the possibility to either start building a more long-term career, or work flexible hours while you pursue other dreams. We believe in developing our employees for future growth, many of our global leaders started their careers in our stores. 

Bring your whole personality to work, stay as long as you want, and grow more than you ever thought was possible. Be yourself & more at H&M.  

What you do 

GREAT CUSTOMER EXPERIENCE – DIRECT CUSTOMER SERVICE   

• Demonstrate the 5 basic demands to welcome and engage with our customers in the service areas and on the sales floor   

• Apply a ‘Heads up’ approach – be aware of customers that require assistance and offer help   

• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, promoting campaigns, offers and activities   

  
SALES & PROFIT – STORE OPERATIONS   

• Keep the fixtures full and tidy regularly throughout the day to maximize sales   

• Ensure great garment care to sell the products in their best condition at the right time   

• Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales   

• Ensure all areas of the sales floor and back of house are always clean and tidy   

• Ensure all routines are followed at the cash desks and fitting rooms to maximize sales and customer satisfaction   

GREAT TEAM   

• Share your knowledge and skills with your colleagues, offering help where needed to build a positive working atmosphere   

• Give honest and constructive feedback to your colleagues to develop their skills   

• Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues and customer safety at all times   

Who you are 

 VALUES IN ACTION  
Our values described as behaviors – shared by all H&M colleagues regardless of role:  

  TEAM PLAYER  

• Being open minded  

• Communicating clearly  

• Enjoying teamwork  

• Being flexible  

  RESULT DRIVEN  

• Driving towards goals  

• Trying new things  

• Improving efficiency  

• Developing oneself  

  BUSINESS MINDED  

• Focusing on customer value  

• Taking responsible decisions  

• Seeking business opportunities  

• Seeing the bigger picture  

We are now looking for Sales Advisors (20-30h/week) for Summer period to our Jomala store. 

Are you ready to join our team? If you feel that your experience, skills and ambition are a match, submit your application by clicking "I´m interested" and upload your application with CV and references latest April 3rd.  

  TAKE ON BIG CHALLENGES & DISCOVER HOW THEY MAKE YOU GROW.