Are you an experienced and passionate leader? Do you have a genuine interest for building and developing teams and colleagues? Are you passionate about creating cultures where creative people thrive? If so, it’s a high probability that you might be our new Operations Manager for the Marketing team at H&M Divided.

Welcome to H&M, a workplace where you can be yourself & so much more! With over 171,000 colleagues from different backgrounds across the world, H&M group is dedicated to creating the best experience for our people as well as our customers. We share a value-driven way of working, based on a fundamental respect for the individual. Our shared values help create an open, dynamic and down-to-earth company culture where anything is possible and you can truly belong, being truly yourself.

As Operations Manager you are accountable for leading and developing a cross-functional team of multiple competences that consists of 15 people, to ensure our marketing strategy is executed to the highest possible standard. You will report to your Marketing Manager. Your main responsibilities include, but are not limited to:

• Promote a positive, open approach where opinions, views and ideas are shared
• Create a productive environment that encourages creativity and problem solving
• Coach and motivate teams to continuously improve and innovate
• Ensure allocation and optimization of resources to drive business goals
• Contribute to optimize way of working, develop competences, systems, tools and methods
• Actively participate in the tasks within the responsibility area of your team
• Align and follow up resource budget with marketing manager
• Ensure and follow legal requirements and H&M policies
• Proactively work with recruitment (potentials pipeline, recruiting, onboarding) together with HR
• Develop your team members through individual action plans and follow up on regular basis
• Plan and perform salary reviews
• Set goals & drive goals across the team
• Collaborate with other stakeholders across the business
• Together with HR identify and act for a healthy, inclusive and diverse work environment

As a person we believe that you have a holistic mindset and focus. You proactively involve and co-create with different stakeholders and truly believe that diversity increases the quality of decision.
In order to be a successful Operations Manager at H&M we also believe you have:

• 5+ years’ experience from managing roles, agency or client side
• Proven ability of growing and developing teams, and having fun while doing it
• Experience of managing large creative teams and creating cultures where they thrive
• Restless approach to ensuring operational efficiency
• You enjoy working in an agile, fast-paced environment
• Aptitude in decision-making and problem-solving
• Results-driven entrepreneurial spirit that dare to innovate and challenge status quo
• Knowledge of the marketing & media landscape, tech and trends
• Excellent written and oral communication skills
• You are anxious to learn and grow, and to help and inspire others do the same
• Ability to work independently and initiate activities, set priorities, lead multiple priorities and deliver on-time results
• Fluent knowledge in English, written and oral

If you want to join our exciting journey and a fantastic team, please upload your CV (in English) as soon as possible but at the latest February 27th 2022. Due to GDPR, we only accept applications through our career page. We strive to have a fair and inclusive recruitment process and kindly ask you to not attach a Cover letter in you application as this could cause unintentional subjective assessment.

This is a permanent position starting as soon as possible, based at our Head Office in Stockholm, Sweden.

We look forward to receiving your application!

We know that diversity is what makes us strong. Our teams should consist of great mix of people that share and combine their knowledge, experiences, and ideas. It leads to a positive impact on how we address challenges, what we perceive possible and how we choose to relate to our colleagues and customers all over the world.