Store Enablement Area is an entirely new area within the Customer Domain. It will play a key role in enabling the future store experience. The area is set on a mission to provide a unified and streamlined in-store experience worldwide. We want to provide the best customer experience, coordination on rollouts and a simplified interface between Business Tech and our stores. The area will create a stable platform to build store specific applications running on modernized devices. All based on holistic store staff and customer vision and journey. 

The area will start out with four existing teams focusing on retail hardware such as touchpoints in store, mobile device, visitor counters, music in store and digital screens and signs. Added teams will focus on store experimentation, store release management and store development experience. 

 What you will do

In the role as Technical Engineer, you will work within an area focusing on retail, the physical store and its hardware, devices, and applications. Your main work tasks will include:  

• Validate new hardware and verify if it aligns with HW and SW requirements 
• Configure and test hardware and software for optimal performance 
• Do system commissioning and verify installations performed by third party suppliers 
• Facilitate system monitoring and system health control 
• Participate in issue management on complex and critical issues 
• Work with Problem management 
• Participate in our Azure cloud transformation 

What you'll bring 

We see that you create partnership and drive collaboration with internal and external parties. You have a good understanding of technical capabilities in the area.  

We see that you have:

• Ability to understand and analyze complex information and share it in effective and powerful communications 
• Ability to understand people psychology and to connect to people to encourage new behaviors 
• Ability to take responsibility, work proactively and continuously improve activities in complex, quickly transforming environments 

Furthermore, we believe you have: 

• General hardware knowledge & experience configuring windows hardware 
• General understanding of network architecture (switches/firewalls/VPN) 
• Good understanding of digital media technology and standards (image/video codecs) 
• Experience on managing OS images  
• Experience of MDM tools and remote system monitoring  
• Experience working with data carrier technology (Bar codes, QR codes, RFID and NFC) 
• Knowledge of IoT hardware and solutions  
• Experience in Azure VMs, PowerShell and Scripting 

It is also good if you have:

• Experience working with Digital Signage (Scala etc) 
• Experience in video production 
• Experience working with Linux 
• Python development experience appreciated 
• It is a plus if you have experience in Azure DevOps  

What we can offer  

At H&M Group we have a strong, value-driven culture characterized by believing in people, teamwork, and an entrepreneurial spirit. Here you can be yourself and develop. You’ll be part of an important project at H&M Group with significant opportunities to influence and make a difference. With the right approach and ambition, you’ll find plenty of room to grow. We welcome your application regardless of gender, age, gender expressions, sexual orientation, disabilities, religious beliefs, origin, or background.   

This is a full-time position with placement in Stockholm (Liljeholmen). Apply as soon as possible, we interview on a running basis, but no later than February 5th. If you would have any questions please contact Talent Acquisition Partner, Sara Lindström, [email protected]