Business Analyst to Partner Relationship Management

  • Full-time

Company Description

Are you a business minded Business Analyst that wants to work with one of the fashion industry’s biggest tech transformations? Do you also have a passion for business logic? Then this is the opportunity for you!

About the role   
As a Business Analyst you will work in one of our product teams supporting a digital product focusing on CRM to continue enhancing our Partner collaboration. You will be responsible for developing existing as well as starting new initiatives by finding and framing what we are doing and guiding us forward in the product. You will contribute with expertise to give actionable insights to the team to help improve products that solve business problems for customers and business end users.

We are a multi-national, highly collaborative organization with an entrepreneurial mindset, where you will work on a global scale with many stakeholders and collaborate with other products in an agile way. Delivering exceptional customer and business results.

Responsibilities
As a Business Analyst you will be at the center of the action where products meet business. You will be working closely with Product Owners, development teams and business stakeholders to make sure that the product development is in line with the business needs. ​You will develop a deep understanding of existing business processes within the area using data and user insights to build material that will make business decisions critical to scale​.

Some of your daily work includes:

  • Apply the knowledge of business logic and the constraints under which the product must operate or be developed
  • Analyze future business needs and requirements to define and specify new functionality and design
  • Navigate and cut through design complexity to narrow down requirements into actionable tasks (MVP)​
  • Contribute to the statement of an intended solution or services that specifies what it should do or how it should perform from a user context in an iterative process ​
  • Support the Product Owner in developing a strong understanding of the product and define appropriate business, product, and quality metrics
  • Apply subject matter expertise to support construction of product strategy, including definition of relevant business, OKRs and KPIs​

Your skills & mindset 
As a Business Analyst at H&M Group we believe you are driven by business logic, and you know how to define it. You can take quick logical decisions taking a holistic view with details in mind to ensure that the team drives and prioritizes the right things. You understand product development from ideation to release. 

We imagine you:

  • Have previous experience as requirement analyst, business analyst or similar position
  • Have an educational background in Computer Science, Information Systems or another related field or equivalent practical experience
  • Are proficient in MS Office Suite including MS Visio and preferably prior Power BI experience
  • Are a curious challenger – by asking insightful questions to understand and solve complex functional problems where you prefer progress over perfection
  • Have good analytical, technical and communication skills, presenting results and solutions in an understandable, concise, and inspirational way
  • Are a great colleague and a fan of collaborative problem solving – through being passionate about people, business, and technology

It would be great if you also...

  • Have International business experience, preferably across countries and workflows
  • Experience from working with Salesforce implementations and their CRM solutions are highly appreciated
  • Have previous experience of working in an agile environment and open to Scrum Master related tasks

Additional information
H&M Group is on an exciting journey to meet and exceed our customers' expectations today, tomorrow and in the future. Rapid technological development and new customer behaviors are transforming the fashion retail industry. To cater the individual needs and desires of our millions of customers, Business Tech aims to continuously surprise and delight our customers and accelerate our business by releasing the power of people, data, and technology. 

Questions & How to apply
This is a fulltime position with placement in Stockholm. We review applications on-going so make sure to send your application today! Please apply with your CV and cover letter (English), no later than 30th of December 2021.

We are looking forward to hearing from you! 

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