Visual Merchandiser - Brent Cross

  • Prince Charles Dr, London NW4, UK
  • Full-time
  • Department: H&M

Company Description

  • Contract: Permanent
  • Hours: 39 [Full-time]
  • Availability: [Monday – Sunday, Working 5 Days a Week]
  • Location: Brent Cross, London

As a Visual Merchandiser you are responsible for maintaining and creating an environment that inspires our customers to explore their personal style. Implement the visual identity, drive RoutinesSelling and support the Team deliver a Customer First Experience.


  • You stay up to date with current trends and styling techniques to anticipate our customers’ needs.
  • You share, inspire and educate the store team on seasonal trend information.
  • You support the store to achieve a customer first experience.
  • You secure visual identity through inviting windows, well-styled mannequins and high-level garment presentation maintaining our brand identity.
  • You oversee department, layouts, fixtures and navigation are maintained.
  • You launch sales campaigns and activities on time.
  • You perform sales follow-ups and initiate actions to reach targets set.


  • You support, coach and develop the team on visual and commercial knowledge.
  • You teach and support visual training for the team to maintain garment presentation.
  • You ensure that all material communication in the windows or sales floor complies with local legislation.


  • You ensure safety, security and administration procedures are always followed.
  • You follow up on Store KPIs and initiate actions to reach store targets.
  • You show adaptability according to store needs and the Commercial plan.
  • You perform daily customer rounds to identify commercial opportunities.
  • You create clear stories and wearable buying suggestions.

Additional Information

Growing with H&M:  

At H&M, there are no set career paths. You will find continuous learning opportunities, and colleagues who will encourage and support your growth in whatever path you choose to explore. At H&M, you will have the chance to explore a wide variety of potential roles. We are a destination for curious minds and the more curious you are, the better! 

Start learning new things & find out everything you can be! 


At H&M, we care about our employees and it is important you feel appreciated. The well-being of our teams is the key to our success and in practice, this means that our employees all over the world receive great benefits. Check them out here! 

Be yourself & more at H&M 
Here’s your chance for a career with endless opportunities, interested? 

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