Product Owner to Fulfilment Center Operations

Job Description

Join a truly global team on our journey where you will be part of shaping our future warehouse solutions all around the world.

As Product Owner within Fulfilment Center Operations, you will have a key role and be part of a team that builds the future-fit warehouse solutions to ensure fulfillment of customer deliveries in an efficient, on-time and sustainable way. Our ambition is to develop a state-of-the-art warehouse solution that can adopt to different markets’ eco-systems and integrate with the latest automation/robotics to always stay relevant to our customers and partners.

We are on an exciting journey to meet and exceed our customers' expectations today, tomorrow and in the future.

We are looking for Product Owners to our Fulfilment Center Operation Product Area in the Customer Fulfiment domain.

About the role
As Product Owner you, in collaboration with your team, create the product roadmap based on a deep understanding of the market / industry, insights & data from our logistic operations, and input from stakeholders across the company. To succeed you need to build strong relationships with key stakeholders to ensure that the team’s effort is aligned with overall strategy.

As Product Owner within the area Fulfilment Center Operation, you will be responsible for one out of products managing a specific part of our warehouse solution; inbound, fulfillment planning, fulfillment execution, returns, robotics.

Working closely with the Product Area Manager and other Product Owners and our stakeholders in Global Logistics and Supply Chain to ensure overall alignment, you will set objectives & key results that your product will drive toward. You will also identify, build, and manage strategic partnerships across products, working to manage dependencies.

The Product Owner has great leadership skills, believes in a non-hierarchical culture of collaboration, transparency, safety, and trust. Focus is on value creation, growth, and serving customers with full ownership and accountability to deliver exceptional customer and business results.

Furthermore, work tasks include:  

  • Lead the Product Team and contribute to the end-to-end team output strategy from inception to production
  • Set ambitious and clear product vision and communicate it effectively to key stakeholders and the product team
  • Lead a cross-functional team including business experts, engineers and data analysts to execute and deliver value
  • Own, maintain the backlog and prioritize the day-to-day work of the product team based on the given targets and KPIs
  • Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for your product
  • Collaborate with stakeholders to ensure digital vision and products align within product strategy and requirements
  • Manage communication, agreement and relationship with our 3PL vendors
  • Lead and have a mindset of a non-hierarchical culture of collaboration, transparency, safety, and trust.
  • Work with a focus on value creation, growth and serving customers with full ownership and accountability
  • Deliver exceptional customer and business results

We are looking for you who

A talented Product Owner that is highly committed, customer driven and strategic. You are a natural connector & collaborator, positive and energetic who easily connects with people to build trust and relationships at all levels. You are truly a “doer”, willing to get hands-on solving any problems needed to make the team move forward and deliver exceptional customer and business results.

  • We believe that you are a great leader and aligned with a mindset to create a culture of collaboration, transparency, safety, and trust
  • You are a visionary that coaches and empower your colleagues with the most relevant competencies so they can lead, collaborate, and deliver exceptional customer and business results. As product owner you will, together with your team, build end-to-end product strategy, including definition of scope, roadmap, and KPIs and understand product development from ideation to release
  • We believe that you are a curious leader focused on value creation, growth and serving customers with full ownership and accountability. You have the ability to gather, analyze and understand customer and business needs and understand impact against product backlog and impact on team
  • In this role you need to have the ability to influence decision makers and manage stakeholders to achieve the Product mission. You have a holistic mindset and are typically skilled in breaking down silos, enable collaboration and empower teams.
  • To succeed as Product Owner, it is beneficial if you have previous competence within Agile Development & Methodologies, Product Vision Creation and Product Roadmap Development
  • It is also a plus if you have experience from working within Supply chain/Logistics, Integrated Enterprise solutions and working with services and vendors in a global organization

Our journey will lead to something new and exciting - we will test, fail and learn. You are an important player in this transformation; therefore, we believe you are flexible, stress-resistant and able to work in an environment that is not yet formalized. We also believe that you…

  • Experience of heading a Product as a Product owner
  • 5+ year’s work experience and previous leadership responsibility
  • Experience in leading a cross functional team
  • Proven track record of strong salesmanship, communication, negotiation, and networking skills, both with internal and external partners
  • Strong in analyzing, planning, prioritizing, execution, and follow up together with a “can-do attitude”
  • Motivated to work in an environment that allows you to work and take business decisions independently 
  • Fluent in English both written and verbal

Considered an added value:

  • Experience from working with SAP EWM
  • Experience from working with Online warehouse
  • Experience from working with Warehouse Automation

What we can offer
At H&M we have a strong, value-driven culture characterized by believing in people, teamwork, and an entrepreneurial spirit. Here you can be yourself and develop. You will be part of an important project at H&M Group with significant opportunities to influence and make a difference. With the right mindset and ambition, you’ll find plenty of room to grow. We welcome your application regardless of gender, age, gender expressions, sexual orientation, disabilities, religious beliefs, origin, or background.

If this sounds exciting to you, come join the journey and build the future with us!

This is a full-time position with placement ideally located in Stockholm, but remote locations may be considered. Please apply with your CV and Personal letter no later than 1st of November. Applications will be reviewed after the application period. If you have any questions about the role or process, please contact Product Manager [email protected].

Additional Information

About H&M Group
We are a family of brands, driven by our desire to make great design available to everyone in a sustainable way. We develop tech solutions and products for the entire value chain for the H&M Group with the purpose to meet and exceed our customers' expectations. Working in multiple areas of the tech field we operate at large scale, from AI, data, and business development to engineering and testing - we are influencing and engaging millions of customers across 77 markets.

Why join us?
Besides the obvious perks such as staff discount card, flexible work life, learning communities, wellness benefits, parental benefits etc. You are joining a unique value driven culture, a large tech network and community where you can be yourself. There are endless opportunities to experiment and grow in any direction that you want and when you grow, we grow. Being a major player gives us countless opportunities to make a real impact and shape the future.

Interested? Come join us!

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