H&M Business Tech Operation Lead Italy
- Full-time
Company Description
Are you up for a challenge? Do you want to take part in shaping the future for our customers? Are you a strong integrator who always challenges the status quo? If your answer is “Yes!”, then this opportunity might be something for you.
Job Description
About the role
We are building Business Tech from scratch and want the most empowering leaders in the technology business to release the power of people, data and technology. As part of our strategy to create a global and collaborative network to make sure that our Business Tech products achieve desired effects in the markets and are relevant for our customers and colleagues in different parts of the world, we are now looking for a customer passionate Business Tech Operations Lead.
Qualifications
Responsibilities
As a Business Tech Operations Lead we expect you to work approx. 60% of your time in the role as a Local Product Lead. Local Product Leads are responsible for dedicated Business Tech products and ensure that they are supporting the local operations and have the targeted effects on our business within the markets. To be successful in the role, you have the drive to make a difference in Business Tech. You have a growth mindset and a solid understanding of the business operational side. With your outstanding product and local market expertise, as well as providing an inspiring leadership to promote and enable well-functioning autonomous teams, you will play an important role setting the foundation for the future Business Tech organisation in our countries and its capabilities within your dedicated markets. Furthermore you will:
Represent the link between the business objectives of the country and the core technological capabilities required to reach them
Ensure that our business tech products are supporting the operations and have the targeted effects on our business within the country
Responsible for securing country budget, resources, communication & training for tech product implementation and maintenance
Staff manager for the country business tech team consisting of Local Product Leads, Service Owners and Site & Field Support.
Your mindset & skills
To be successful in the role, you will want to make a difference in Business Tech, have a growth mindset, a solid understanding of the business operational side within the local market you want to support. You’re a natural catalyst leader characterized by being visionary, clear in communication, coaching and empowering. You inspire others and believe in collaboration, team and individual abilities. You have the ability to push your agenda, lead in change and uncertainty all the way through. You have a holistic mind and can easily change mindset between strategy and operations without getting stuck in daily business.
Having the insight on how to create exceptional customer and business result and a passion to challenge the status quo and find new solutions and drive out of the box ideas will be a part of your success. Furthermore, we believe that you:
Have the ability to identify, develop, lead, coach and promote business tech talents
Know how to influence decision makers and manage stakeholder in order to achieve Business Tech mission in country
Understand local customer and business needs and understand impact on products and services
Understand and express the connections between larger business tech goals and country roadmap
Are a skilled communicator with experience of bringing together multiple business partners, both internal and external to execute on a common mission
Additional Information
What we can offer
At H&M we have a strong, value-driven culture characterized by believing in people, teamwork and an entrepreneurial spirit. You’ll be part of an important project at H&M with significant opportunities to influence and make a difference. You can be yourself and with the right mindset and ambition, you’ll find plenty of room to grow. We strive towards a diverse mix of people and welcome your application regardless of gender, age, gender expressions, sexual orientation, disabilities, religious beliefs, origin or background.
If this sounds exciting to you, come join the journey and build the future with us!
This is a Full Time position based in the Head Office in Milan.
Attach the following documents to your application:
Your CV & a Cover Letter
We are looking forward to hearing from you!