Floor Manager

  • 19 Duke of York Square, King's Rd, London, United Kingdom
  • Full-time
  • Department: COS

Company Description

Are you a leader looking for a new challenge? 

Do you want to work for a brand that will invest in you and your career? 

Could you make the difference to a customer’s day? 

If you answered yes - we would love to hear from you... 

Here at COS we are recruiting a Floor Manager to join our fantastic team at Kings Road.

About COS… 
COS is a fashion brand for women and men who want timeless, modern, functional and considered design. Offering reinvented classics and wardrobe essentials, we create pieces that are made to last beyond the season. Since launching in 2007 we have opened stores in over 40 countries worldwide, all in carefully considered locations, applying a design concept that preserves the buildings’ original features whilst creating a modern, contemporary space. 

  

Job Description

About the role… 
Although every day will be different, some of the things that you will do regularly include: 

• Offering customers a high level of service, through styling advice, product knowledge and store experience 
• Analysing selling information and working with the store manager, maximise the sales performance of your department 
• Leading a team of sales assistants to achieve excellent standards of service 
• Supporting recruitment and ensure induction and training to new starters is carried out 
• Assisting the store manager to identify future talents and putting together development plans to support their progression 
• Overseeing store operations  
• Being a COS brand ambassador and providing the best experience for our customers. 
• Stepping into the role of Store Manager in their absence 

Qualifications

About you... 
To work as a floor manager, you should have previous management or leadership experience plus the qualities below. 

  • Minimum 1 year management experience within a retail environment. 
  • Excellent communication skills and the ability to lead, train and develop a team 
  • Customer focused 
  • Self-motivated & positive 
  • Adaptable 
  • A genuine interest in others 
  • Open to learn about and sell our products 
  • Excellent planning and organisational skills 
  • Good analytical and problem-solving abilities 
  • Excellent commercial abilities and interest in fashion retail.  
  • Ability to work a flexible schedule including early mornings, weekends and evenings when required 

 

Additional Information

Why choose COS? 

When you first join COS we will give you a full introduction, excellent training, and a mentor that will support you during your first days, weeks and months. In addition to this you will also receive lots of fantastic benefits including;  

  • Clothing uniform allowance 
  • Discounts across H&M group 
  • Annual health assessment

Our Culture  
Over the last 10 years we have carefully built a culture where our people are supported, inspired and encouraged to be the best they can. Our brand is creative, forward thinking and modern; choosing longevity over passing trends.  

We set the bar high at COS; we are committed to recruiting great people, offering an environment where talent is recognised and valued. We believe that a diverse workforce plays an important role in the success of COS. We celebrate individual differences and appreciate the contribution that all our colleagues make.  

  

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