The logistics team currently have a fantastic opportunity for an experienced Business Expert to join our Marsden Park Online Distribution Centre. The Business Expert will ensure well-functioning integration of systems, as well as compliance to operational group standards and execution of changes through the Online DC.

• Monitor and support well-functioning system integration and DC operations.
• Monitor and educate system functionality and developments, incl. interfaces WMS, SAP, WCS and PLC.
• Communicate change requests from 3PL to 3PL-DC Mgr./ Reg. S&Ops.
• Distribute & translate release notes to 3PL and monitor execution.
• Ensure all systems work as expected and are used correctly to aspire best customer service and to secure that business is not interrupted.
• Ensure an effective and efficient incident management.
• Ensure high quality level of all decided IT system related procedures and monitor correct implementation
• Conduct business process audits regarding compliance to group standards.
• Act as PSR and NCG speaking person to global functions and local Sales and monitor compliance to PSR, sustainability and NCG standards.
• Support DC Mgr. to ensure all operational, system and service requirements to the 3PL.

• Strong expertise in DC-level technology infrastructure and supplementing systems experience
• Functional competencies for supporting technology and system-related operations and incidents
• Strong operational DC log. expertise & process understanding
• Proactivity in problem-solving and hands-on attitude to resolving incidents
• Ability to understand system features and updates within a given time frame as well as ability for knowledge transfer
• Strong communication, coordination, & collaboration skills
• Advanced Microsoft Excel skills
• Agile mindset with a positive attitude to change and meaningful growth
• Inclusive and empathetic towards others whilst encouraging diversity 
• Ability to understand your impact to others and contribution to the bigger picture
• Brand ambassador for both the H&M Values and the Global Leadership Expectations