Online DC Manager

Company Description

As one of the world’s largest fashion companies with more than 171,000 employees worldwide, H&M is an exciting and dynamic place to pursue a career within the fashion industry. Our business concept is to offer fashion and quality at the best price in a sustainable way and with our fast expansion we are always looking for new talents. Would you like to be part of our team? H&M group comprises of nine independent brands: H&M, COS, Weekday, Monki, H&M Home, & Other Stories, ARKET and Afound. We have over 4,900 stores across more than 73 markets worldwide. Our values reflect the heart and soul of H&M. They define what it takes to work here and how we do things. When we interact with colleagues and customers around the world, our values help us develop and grow. We want to be at the forefront of both fashion and sustainability. Our employees play a key role and can contribute to more sustainable fashion, today and in the future.

Job Description

Collaborate with 3PLs for efficient day-to-day DC operations, ensure compliance, and lead to support continuous improvements in line with set targets for service, efficiency, and cost.

Qualifications

 

  • Deep expertise in running DC operations in collaboration with 3PLs
  • Good understanding of most relevant sales and online functions
  • Strong communication & coordination skills
  • Excellent understanding of DC operations, specifics, and capabilities of each DC / 3PL
  • Good knowledge of global standards of operating procedures, security and sustainability
  • Holistic view to look at the bigger perspective with a visionary approach
  • Ability to encourage collaboration, co-creation, and people development by empowering others
  • Agile mindset with a positive attitude to change and meaningful growth
  • Inclusive & empathetic towards others whilst encourage. diversity
  • Self-awareness, understanding your impact on others and contribution to the whole group

Responsibilities

  • Strategically plan and monitor performance 3PL operations with regards to efficiency, service, cost & sustainability
  • Manage the 3PL-DC H&M-team
  • Closely collaborate with Regional Logistics Sales & Operations to serve day-to-day requests from Sales and align 3PL DC operations with forecasted quantity and service needs
  • Collaborate with 3PL to proactively identify improvement opportunities to enhance performance
  • Identify and resolve risks and issues in 3PL DC performance
  • Manage continuous communication flow with 3PL on day-to-day activities as well as specific requirements
  • Set, facilitate & follow up goals accord. to H&M standards
  • Ensure high quality and in-time sustainability reporting
  • Improve sustainability standards & strive to min. Co2 emission
  • Be updated on, and follow, local laws and regulations
  • Ensure professional handling of health, safety, legal- or security issue in alignment with the 3PL partner
  • Ensure employee safety, well-being and commitment to H&M group’s approach to Human Rights in alignment with 3PL partner

Minimum Qualifications

  • Bachelors Degree in Operations Management, Supply Chain Management,
  • Logistics or related fields or equivalent experience.
  • Preferred 3-5 years of experience in eCommerce, logistics and distribution.
  • Minimum 5 yrs management experience.
  • Experience and knowledge about Online fulfillment operations and e-commerce

Financial Accountability:

No direct accountability: however, decisions made have a financial impact on the company

Additional Information

All your information will be kept confidential according to EEO guidelines.

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