Are you looking for a company that is willing to invest in you and support your development

throughout your career? Are you a leader looking for a new & rewarding opportunity?

If so this could be the role for you.

We are looking for a Japan Store Operations Manager who is responsible for the store
Operations, customer service, and the overall Profit development of COS within Japan area.

Reporting to the Area manager in Korea and working closely with You will work together with the area team in Seoul and local H&M organization to ensure the store teams are closely supported to drive the best experience for our customers in Japan.

In this role, you will drive selling with strong Entrepreneurial sprit and take own initiative to
find solutions for better efficient way of business development as a local expert in  fashion retail.

About COS

COS is a fashion brand for women and men who want timeless, modern, functional and considered design. Offering reinvented classics and wardrobe essentials, we create pieces that are made to last beyond the season. Since launching in 2007 we have opened stores in over 40 countries worldwide, all in carefully considered locations, applying a design concept that preserves the buildings’ original features whilst creating a modern, contemporary space.

Why choose COS?

When you first join COS we will give you a full introduction, excellent training, and a mentor that will support you during your first days, weeks and months. In addition to this you will also receive lots of fantastic benefits including;

When you first join COS we will give you a full training plan. In addition to this you will also receive some fantastic benefits including;

·        25% staff discount

·        Health medical check-up, Collective insurance

·        Language tuition fee support

·        Family event leave, fee support

·        HIP (H&M Incentive program) Long service contribution program

·        Uniform allowance twice a year

Our culture

Over the last 10 years we have carefully built a culture where our people are supported, inspired and encouraged to be the best they can. Our brand is creative, forward thinking and modern; choosing longevity over passing trends.

We set the bar high at COS; we are committed to recruiting great people, offering an environment where talent is recognised and valued. We believe that a diverse workforce plays an important role in the success of COS. We celebrate individual differences and appreciate the contribution that all our colleagues make.

What you will do :

• Responsible for monitoring, establishing and following up on sales targets, plans and
  budgets and regularly follows up on the attainment of selling/profitability objectives.
• Responsible for each store within Japan area has a solid store operations routine to
  maximize efficiency and profit
• Contribute to ensure a high level of customer service is offered within all stores in Japan
• Contribute to create people first working environment, taking actions based on the annual   HR goals
• Work together with Area Manager to develop an efficient workflow and lead store teams
  towards the set long and short term goals
• Work together with Area Controller to ensure store teams follow planning routines in order
  to maximise profit by meeting budgeted KPIs and launch of new tools and systems
  like RFID
• Work together with Area HR to support recruitment, on boarding, training, development
  and succession planning for each store team to build retention and reduce staff turnover
• Work together with Area Visual Manager to secure high level of visual standards, and
  to maximize customer offer by following the customer journey together with merchandising   team
• Collaborate with local E commerce team to align seamless customer experience

We are looking for :

• Sales driven and result oriented
• Excellent planning and organizational skills
• Fluent in English both written and verbal
• Strong leadership and interpersonal skills to coach, inspire and develop a team
• Excellent communication and presentation skills
• A passion for creating growth and playing a key role when working towards business goals
• Willing and able to travel as and when needed
•Ability to use own initiative and work as part of team