Department Manager - Hounslow

  • Full-time

Job Description

  • Contract: Permanent 
  • Hours: 39 [Full-time]
  • Availability: Fully flexible [Monday – Sunday, Working 5 Days a Week]
  • Location: The Treaty Centre

Are you ready to lead and inspire your team to achieve fantastic sales figures?
Find your place in a fast moving environment where you interact with both customers and colleagues, and put your business knowledge to the test on a daily basis. We are offering a job where every day is a challenge, where only you set the limits to your career possibilities, and where your personal growth and development is just as important as our business.
 
Your responsibilities:

The job of an H&M Department Manager comes with a wide range of responsibilities and lots of rewards. Your to-do list includes:

  • Ensuring that your department team are providing excellent customer service on the sales floor, in the fitting rooms and at the cash desk
  • Working together with the store Visual team to ensure that our products are displayed according to company guidelines, promotional activity and seasonal trends.
  • Recruiting, training and developing your Sales Advisor team together with the Store Manager.
  • Planning your staff scheduling and organising your department to meet the needs of the business and maximise profitability
  • Ensuring our store routines, policies and guidelines are met to assist in loss prevention and safety in the store
  • Setting an example for your team by acting as a role model using our values. 

Your skills: 
Just like everyone at H&M, we believe you are a sales driven, social, open and ambitious team player full of drive and optimism. Your personal qualities should also include:

  • Excellent interpersonal skills and a passion for providing excellent customer service.
  • Leadership skills - the ability to delegate work, follow up results and provide constructive, straightforward feedback to coach and develop your team.
  • Being organised and able to prioritise multiple tasks based on the needs of our fast paced business.
  • The ability to analyse figures and formulate plans to maximise sales.
  • The drive and ambition to reach business goals in an effective manner.
  • A positive attitude and a willingness to learn and improve
     
    Sounds interesting? Here’s your chance for a career with endless opportunities!

Additional Information

Growing with H&M:

At H&M, there are no set career paths. You will find continuous learning opportunities, and colleagues who will encourage and support your growth in whatever path you choose to explore. At H&M, you will have the chance to explore a wide variety of potential roles. We are a destination for curious minds and the more curious you are, the better!

Take on big challenges & discover how they make you grow!

Benefits

At H&M, we care about our employees and it is important you feel appreciated. The well-being of our teams is the key to our success and in practice, this means that our employees all over the world receive great benefits. Check them out here!

Do You:

  • Provide excellent customer first experience for your colleagues and customers
  • Drive sales and profit by analysing key KPIs?
  • Lead your team to in an efficient and inspiring way?
  • Delegate, follow up and provide feedback to support the development of your team?

Be yourself & more at H&M

Here’s your chance for a career with endless opportunities, interested?

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