WELCOME TO COS!

COS is a fashion brand for women and men who want timeless, modern, functional and considered design. Offering reinvented classics and wardrobe essentials, we create pieces that are made to last beyond the season. Since launching in 2007 we have opened stores in over 40 countries worldwide, all in carefully considered locations, applying a design concept that preserves the buildings’ original features whilst creating a modern, contemporary space.

COS, alongside Arket, Monki, Weekday, Afound, & Other Stories, H&M, and H&M Home is one of eight unique brands that make up the H&M group. The H&M Group employs over 170,000 people in 74 markets across the globe, and we are the 2nd largest fashion group in the world.

What truly makes us stand out are our incredible colleagues. Whether they work in store, in one of our regional offices or at our head office in London – they all share an ambition, and an anything-is-possible attitude. It’s thanks to them that we have grown.

A job at COS is different for everyone: some colleagues join us while studying at university or college, while for others, their ambition is to pursue a career in retail or fashion. No matter what your motivations are, your time with us should be well spent, and we offer a variety of opportunities to help you fulfil your needs. If you are looking for progression, we will encourage you to take ownership of your career and help you to achieve your goals. As well as excellent training, annual appraisals and regular feedback — you’ll also have access to our online learning portal with hours’ worth of e-training materials, podcasts and videos. For managers, we partner with specialist organizations to provide leadership training and seminars that cover a variety of other topics. For some senior roles, we also offer the chance for colleagues to transfer to other cities/countries to complete short-term projects, or in some cases, fill longer-term business needs. 

About the role…
Although every day will be different, some of the things that you will do regularly include:

•    Offering our customers a high level of service; starting conversations with them and helping them build great outfits
•    Analysing selling information and working with the store manager, maximise the sales performance of your department
•    Leading a team of sales assistants to achieve excellent standards of service
•    Supporting recruitment events and ensure all new colleagues are made to feel welcome and are well-trained.
•    Assisting the store manager to identify future talents and putting together development plans to support their progression
•    Overseeing store operations
•    Being a COS brand ambassador and providing the best experience for our customers.
•    Stepping in for the store manager in his/her absence

About you...
To work as a floor manager, you should have previous management or leadership experience plus the qualities below.
•    Good English language skills
•    Excellent communication skills and the ability to lead, train and develop a team
•    Customer focused
•    Self-motivated & positive
•    Adaptable
•    A genuine interest in others
•    Open to learn about and sell our products
•    Excellent planning and organisational skills
•    Good analytical and problem-solving abilities
•    Excellent commercial abilities and interest in fashion, retail.
•    Ability to work a flexible schedule including early mornings, weekends and evenings when required

Why choose COS?
When you first join COS we will give you a full introduction, excellent training, and a mentor that will support you during your first days, weeks and months. In addition to this you will also receive lots of fantastic benefits including;

•    25% staff discount
•    Double pay – thirteenth month bonus
•    Up to MYR 3300 per year clothing allowance
•    14 days holiday
•    Additional holiday for long service
•    Medical insurance
•    Enhanced skill allowance based on performance

Over the last 10 years we have carefully built a culture where our people are supported, inspired and encouraged to be the best they can. Our brand is creative, forward thinking and modern; choosing longevity over passing trends.

We set the bar high at COS; we are committed to recruiting great people, offering an environment where talent is recognised and valued. We believe that a diverse workforce plays an important role in the success of COS. We celebrate individual differences and appreciate the contribution that all our colleagues make.