• Contract: Permanent
• Hours: 30 [Full-time]
• Availability: 7 Days fully flexible [Weekends included] 
• Location: The Potteries Shopping Centre, Hanley

As a sales advisor you are responsible for always putting our customers first while creating an exceptional shopping experience in store. Together with a great team you contribute to the sales and profit in your store and share product and fashion knowledge.

Great Customer experience

• You demonstrate a customer first service to interact and engage with our customers.
• You are aware of our customers whilst carrying out your day to day tasks.
• You are responsible for inspiring our customers by offering purchasing suggestions, promoting campaigns, offers and activities by being commercially aware within H&M, other retailers and the current environment.

Sales & Profit

• You ensure great garment care is maintained through the day to inspire our customers. 
• You replenish sizes and new stock through efficient delivery routines.
• You ensure operations are followed at the cash desk, fitting room and the shop floor whilst also reacting to our customer’s needs.

Great Teams

• You help support and promote a positive working atmosphere.
• You give and receive honest feedback to support not only your own development but also your colleague’s development.
• You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.

Growing at H&M:

At H&M, there are no set career paths. You will find continuous learning opportunities, and colleagues who will encourage and support your growth in whatever path you choose to explore. At H&M, you will have the chance to explore a wide variety of potential roles. We are a destination for curious minds and the more curious you are, the better!

Start learning new things & find out everything you can be!

Benefits

At H&M, we care about our employees and it is important you feel appreciated. The well-being of our teams is the key to our success and in practice, this means that our employees all over the world receive great benefits. Check them out here!

Here’s your chance for a career with endless opportunities, interested?