Consumer behavior and customer expectations are rapidly changing, and so are we. The competitive landscape is being redrawn and digitalization and sustainability is driving the need to transform and rethink. This presents us with many challenges, but more importantly, with many exciting opportunities. Would you like to be part of creating a better and more inspiring world through meaningful architecture and design services to all H&M Group brands? Then keep on reading!

As one of the world’s largest fashion companies with operations worldwide, H&M Group is an exciting and dynamic place to pursue a career within the retail industry. Our many unique brands all over the world offer endless opportunities for you to explore your own path. We are now looking for talented persons to join our Analysis and Operation team in Group Store Design department as Operation Responsible!

Group Store Design delivers architect and design services to several brands globally. Together with our brand partners, we strive to enable meaningful business growth by leading our industry towards more sustainable and relevant architect and design solutions.

The Analysis & Operations team is responsible for all analysis, operations and system development connected to the Global Store Design function. We support our brands and teams with various types of analyses and insights to enable meaningful growth as well as constantly pushing our processes and operational excellence forward. We improve the efficiency of existing processes and systems to enhance and sustain the organization’s internal capacity. 

As Operation responsible you will drive and support the continuous development of retail architecture processes, way of working, productivity and quality control for the Store Design function. As part of our new team you will help us ensuring strong and professional operations towards our brand partners. You will be responsible for the implementation of operation strategies and processes as well as activating the right parts of the organization based on various business needs.

Your responsibilities

• Initiate and drive process excellence within the Store Design organization, enabling agile, fast and high-quality deliveries towards our brands
• Develop and implement improvement of quality assurance documents, store design tools and processes within the function, always aligned with your stakeholders
• Responsible for all development and operations of our tools and templates
• Project management and collaboration in operational project towards our organization

We’re looking for an experienced person within the area of process management or business development, preferably with a knowledge and expertise within the architecture field. You are an open-minded team player who enjoys working in an international and creative environment. We believe you to be brave in your way of working, you get energy from trying the unfamiliar with an agile mindset and always welcoming the unexpected. You are communicative person with a positive attitude, you take ownership of your work and always give it your best. Most importantly of all, we want you to be you, we encourage diversity and welcome candidates from all backgrounds!

We believe you have:

• Minimum of 5 years relevant working experience within the area of retail – architecture, business development or process management
• Minimum B.Sc. within relevant field of studies, i.e., Architecture, Business Administration, Industrial Engineering etc.
• Previous proven experience from informally or formally leading others, including developing, coaching and managing people to help them reach their full potential and best result
• Solid project management experience and skills preferably within the area of retail
• Documented experience and skills from process optimization, i.e. knowledge in how to effectively create process mappings, develop and manage ways of working as well as general business development
• Good strategic abilities, i.e. able to define, package and communicate effective mid- and long-term plans supporting an overall vision or strategic direction
• Fluent in English
• Ability to travel

International working experience is seen as meriting.

We offer you a great opportunity of being part of pushing the physical retail experience in a new direction. We offer a creative work environment where culture and values play a big part in everything we do. We enjoy seeing people grow within our company and take a long-term approach to all of our recruitments.

This is a permanent position with start date as soon as possible based at the Head Office in Stockholm, Sweden. You will report to Head of Analysis and Operations at H&M Group Store Design.

If you feel your experience, skills and ambitions are right for this role, please send your resume (no need for cover letter) latest June 13th. Responsible Recruiter is Iris Carlström.  

We look forward to hearing from you!

H&M is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability or age.