About Business Tech

Are you up for a challenge? Do you want to take part in shaping the future for our customers and colleagues? Are you a strong integrator who always challenges the status quo? If your answer is “Yes!”, then this opportunity might be something for you.

H&M Business Tech is established to take the lead in changing the fashion industry, combining business and technology with innovation to create new business and customer value. With our Business Tech Hubs, we want to create a global, diverse and collaborative network for the newly formed function and make sure that our Business Tech products are achieving desired effects in the markets and are relevant for our customers & colleagues in different parts of the world. As the Business Tech organization, “We continuously surprise and delight our customers and accelerate our business – by releasing the power of people data and technology.”

Function: Business Tech

Department: Americas Region

Reports To: President of Region Americas Tech Hub, with dotted line to Global Product Director

Direct Reports: Product Team, spanning from 1-10 employees

Overall Job Function:

A Digital Product Manager at H&M group is a visionary leader who guides new product ideas from an initial concept to product launch and assures full benefit realization. Along the way, we collaborate with world class engineers and designers to maximize each product’s impact on the world. As a Product Manager, you are expected to show strong customer empathy and have a deep business understanding as well as strong appreciation for technology. You will be leading a cross competent Global product team that works to improve the H&M groups digital experiences across different brands and different platforms. Leadership and communicative skills are essential to be successful in the role.

Job Responsibility including but not limited to:

• Set an ambitious and clear product vision and communicate it effectively to key stakeholders and the product team
• Understand and contribute to the end-to-end team output strategy from inception to production
• Collaborate with stakeholders to ensure digital vision and products align within product strategy and requirements
• Responsible for product specific KPIs once solution enters production and communicate regular tracking to stakeholders
• Responsible for leading the Product Team while delivering exceptional customer and business results
• Own and maintain the backlog while prioritizing the day to day work of the product team based on the given targets and KPIs
• Align with other Product Owners to ensure interfaces to other Products and common KPIs are maintained
• Understand the financial impact of Team and Product related decisions
• Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their product  
• Define, implement and track performance metrics once solutions enter production
• Work closely with Product Design to Integrate usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design

Financial Accountability: 1.2-2.5MSUD

Minimum Candidate Qualifications:

• Minimum bachelor’s degree in engineering/business/economics or equivalent relevant for the position
• Minimum 3-5 years of experience as a Product Manager/Owner (or equivalent role) with outcome responsibility at growth-stage or enterprise company
• Experience leading a cross-functional team

Competencies:

• Functional knowledge of Lean-Agile Development and methodologies as well as Product Vision Creation and Product Roadmap Development
• Strong familiarity with Rapid Prototyping, Value Preposition Definition, DevOps and OKR methodologies
• Ability to build end-to-end product strategy, including definition of scope, roadmap, and KPIs and understand product development from ideation to release
• Experience leading a cross-functional development team to achieve the common mission, prioritizing work and inspiring the team to improve
• Proficiency with integrating qualitative and quantitative research, product analysis and customer insights into product requirements 
• Ability to own and articulate end-to-end product requirements across product teams
• Capable of gathering, analyzing and understanding customer and business needs and understand impact against product backlog and impact on team
• Able to clearly express the connections between larger business goals and small backlog items for team members
• Ability to influence decision makers and manage stakeholders to achieve the Product mission
• Flexible to travel up to 10% of the time (domestic and international)

Job Status: Salary, Exempt

EEOC Code: PRO

All your information will be kept confidential according to EEO guidelines.