Billing Systems Administrator

  • Full-time

Company Description

Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary tests, vast data sets and advanced analytics. The Guardant Health oncology platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs across all stages of the cancer care continuum. Guardant Health has commercially launched Guardant360®, Guardant360 CDx, Guardant360 TissueNext™, Guardant360 Response™, and GuardantOMNI® tests for advanced stage cancer patients, and Guardant Reveal™ for early-stage cancer patients. The Guardant Health screening portfolio, including the Shield™ test, aims to address the needs of individuals eligible for cancer screening.

Job Description

As a Billing Systems Administrator, you will be responsible for managing and optimizing the billing systems used by the Reimbursement team at Guardant Health. This role plays a critical part in ensuring accurate and timely billing processes, resolving billing issues, and improving overall system efficiency. You'll work closely with cross-functional teams to identify areas for improvement, implement system enhancements, and provide technical support to end users.


· Manage and oversee the functionality of billing systems, ensuring accurate and efficient billing processes

· Collaborate with stakeholders to identify system enhancement opportunities and implement improvements

· Provide technical support to end users, troubleshoot issues, and resolve billing discrepancies

· Optimize processes and workflows to streamline billing operations

· Conduct system updates and implement new features including testing as needed

· Train and educate team members on system functionalities and best practices including documentation

· Analyze data and generate reports to monitor system performance and identify trends or issues

· Stay up-to-date with industry trends and best practices in billing systems administration

· Ensure compliance with regulatory requirements and company policies

· Collaborate with cross-functional teams to support new billing initiatives and projects

· Manage user permissions and access



· Bachelor's degree in Business Administration, Information Systems, or a related field

· 3+ years of experience in billing systems administration or a similar role

· Experience with Telcor billing system is highly preferred

· Solid understanding of insurance billing processes and regulations

· Strong analytical and problem-solving skills

· Attention to detail and a high level of accuracy

· Excellent communication and interpersonal skills

· Ability to work collaboratively in a cross-functional environment

· Prior experience in system administration is a plus

Additional Information

Hybrid Work Model: At Guardant Health, we have defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.

The US base salary range for this full-time position is $63,800 to $97,750. The range does not include benefits, and if applicable, bonus, commission, or equity. The range displayed reflects the minimum and maximum target for new hire salaries across all US locations for the posted role with the exception of any locations specifically referenced below (if any).

For positions based in Palo Alto, CA or Redwood City, CA, the base salary range for this full-time position is $85,000 to $115,000. The range does not include benefits, and if applicable, bonus, commission, or equity.

Within the range, individual pay is determined by work location and additional factors, including, but not limited to, job-related skills, experience, and relevant education or training. If you are selected to move forward, the recruiting team will provide details specific to the factors above.

Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.

Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to [email protected]

Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

All your information will be kept confidential according to EEO guidelines.

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