Service Technician

  • Belleville, IL, USA
  • Full-time

Company Description

Foundation Recovery Systems, a Groundworks Company, is growing rapidly and seeks a proven Service Technician

We serve Missouri and the surrounding states since 1992 in Iowa, Illinois, Arkansas, Kansas, and other nearby areas

We aim to educate and empower our customers to make the best choice and set the bar higher for the world of contracting. 

Our employees are initially and continuously trained in order to deliver the best possible customer experience, and to offer a permanent solution that we stand behind. 

We here at Foundation Recovery Systems are dedicated to finding a Service Technician that would be a great fit for our company, and most importantly our customers! 

We have been honored with the 2012 & 2018 BBB Torch award from the Mid-Missouri Better Business Bureau, and currently hold an A+ BBB rating. 

Our rating highlights our ability to help every customer. We go above and beyond to help our customers resolve challenges with their basement, foundation, and crawl space problems.  

Job Description

Join one of the fastest growing, game-changing organizations in its industry and create a foundation for personal growth and future success!

A Groundworks Service Technician is the guardian of our reputation. They ensure the solutions we provide are functioning properly and protecting the home. As a Service Technician, you will run appointments with our current customer base. You will learn how to fix our solutions, maintain, and improve our systems and look for additional areas of protection in the home.

Who should inquire about this role?

- A hard-working individual that wants the ability to make well over 6 figures on company provided service appointments.

- Someone who is not interested in driving their own vehicle for work. Company truck/van, gas provided, phone, CPU, etc.

- Those who can build rapport with diverse groups of people.

- Problem solvers that prioritize what the customer called for then look for other ways to serve them.

- Interest in growing into leadership roles throughout the country.

What We Offer:

· Bi-weekly Pay – Hourly Plus unlimited Commission potential.

· Full-Time Non-seasonal Work

· Health benefits, paid PTO and Holidays, 401K.

· Superior Product Training combined with Personal Development training will Ensure YOU Start with Immediate Success

· Competitive and Rewarding, Family-Oriented Culture

· Advanced Leadership Training Opportunities – 91% of Promotions Are Internal Employees

· Company Provided Vehicle & Gas Card, phone, and tablet

 

Qualifications

What You Will Do:

· We provide appointments made by a customer care representative which are scheduled based on your availability

· Travel to a customer’s home on a pre-set appointment using a company vehicle

· Build rapport with homeowners and professionally represent the Company

· Perform yearly maintenance visits, examining work previously completed. Find problems before the problems find our customers. Present additional options that may serve our customers

· Perform reactive service appointments, diagnosing and fixing any issues and provide solutions of additional products

· In some cases, install the additional products purchased by customer

· Adhere to safety/health regulations and procedures when carrying out construction operations

· Examines work done by the company and determines potential warranty or non-warranty work

· Clearly communicate the benefits of our solutions and services to enhance or improve original installation or remedy a potential issue

· Responsible for communicating to service manager job completions or complications, and completing and submitting all necessary

 

Best Qualified Candidates Possess:

· Self stater that can communicate effectively

· Accountability and high integrity with a desire to grow

· Troubleshooting and Problem solving

· Comfortable working in confined spaces

· Ability to pass pre-employment screening, to include a background check

· High school diploma or GED preferred or equivalent experience

· Sales and Construction background a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.