The Horseshoe, Downend 🍻
Assistant Manager 
Salary - £31,000 - £34,750 + Bonus (Pro Rata)

Love a busy pub, thrive on a great atmosphere and enjoy being right at the heart of the action?

The Horseshoe in Downend is a proper community pub with friendly service, honest prices and a loyal local following. From lively Friday nights and live sport to DJ nights, charity fundraisers and events throughout the year, there's always something happening — and we're looking for an Assistant Manager who can bring the energy, lead from the front and help make every visit a great one.

This is a pro-rata opportunity offering 32–36 hours per week, with flexibility available.

🍻 What's the opportunity?

The Horseshoe is a busy, wet-led pub where personality, pace and people skills really matter. With a younger crowd bringing plenty of energy on Friday and Saturday nights, we're looking for someone confident, hands-on and comfortable managing a lively atmosphere.

As Assistant Manager, you'll work alongside the team on the pub floor, not from behind an office desk. You'll be visible, approachable and ready to get stuck in — whether that's serving customers, supporting the team during a busy shift or making sure everyone has a safe and enjoyable experience.

You'll be responsible for:

• Supporting the General Manager with the day-to-day running of the pub and stepping up in their absence.
• Leading from the front, working alongside the team and setting the standard for great service.
• Creating a welcoming atmosphere and building strong relationships with our regulars and local community.
• Managing busy shifts confidently, particularly during lively Friday and Saturday nights.
• Understanding the atmosphere, reading situations and handling challenging moments calmly and professionally.
• Keeping standards high across service, cleanliness, safety and compliance.
• Making the most of live sport, DJ nights and events to drive trade and create memorable experiences.
• Helping organise and deliver community events and charity fundraisers, including our popular Macmillan events.
• Coaching and motivating the team, helping everyone develop and perform at their best.

👊 What we're looking for

We're looking for someone with personality, confidence and a genuine passion for pubs. You don't need to be the loudest person in the room, but you do need to be comfortable engaging with customers, leading a team and taking control when the pub gets busy.

Ideally, you'll have:

• Previous experience in a hospitality supervisory or management role.
• Confidence working in a busy, wet-led pub, bar or similar environment.
• A hands-on approach — you're happiest out on the floor, working alongside your team.
• Strong people skills and the ability to communicate with a wide range of customers.
• The confidence to manage lively environments and deal with situations calmly and fairly.
• A customer-first mindset and a real eye for service standards.
• The ability to motivate a team, make decisions and keep things running smoothly under pressure.
• A flexible approach and the ambition to develop your career with Greene King.

🎁 And there's plenty in it for you...

At Greene King, we're passionate about helping our people grow and build careers they're proud of. You'll have access to:

• Career development opportunities across our family of brands.
• Training and development at every level, including apprenticeships.
• 33% employee discount and 15% for loved ones across our brands.
• 50% employee discount and 25% for loved ones at Greene King Inns.
• A free Employee Assistance Programme.
• Enhanced family-friendly policies.
• Menopause Friendly Employer support.
• Refer a Friend scheme — earn up to £1,500.
• Wagestream to help you manage your money.
• Retail discounts, including savings with Superdrug and Three Mobile.

❤️ Make your mark at The Horseshoe

Greene King is the country's leading pub company and brewer. With over 220 years of history and a 39,000-strong team, we're on a mission to pour happiness into lives and become the pride of great British hospitality.

If you're someone who loves the buzz of a busy pub, enjoys being hands-on and wants to make a real difference to both the team and the local community, we'd love to hear from you.

Bring your energy. Lead from the front. Make The Horseshoe yours.