At Great Lakes Science Center, we make science, technology, engineering and math (STEM) come alive to feed the inner sense of curiosity for guests of all ages. We believe in the value of using real scientific challenges through opportunities to invent, design, tinker and create to encourage curiosity and experimentation. The Science Center remains committed to developing informal science education programs that inspire young minds, improve STEM literacy and cultivate the creative, critical thinkers who will shape the future of Northeast Ohio.

The Facilities and Security (F&S) Officer is responsible for the safety and security of Great Lakes Science Center’s guests and visitors, employees, volunteers, vendors, and property.  The F&S Officer is also tasked with the duty of setting up and breaking down special events and internal department requests, including, but not limited to table and chair deployment and strike.  The F&S Officer will assist the facilities department when requested, including shipping and receiving.  This person is an integral part of everything that goes on at Great Lakes Science Center (GLSC). This person has the ability to recognize and meet the needs of life safety code, work in a professional manner, and multi-task during emergency situations.

Essential Duties and Responsibilities:

Security:

• Will be trained as a competent person to operate all life safety devices including the fire panel
• Will regularly patrol GLSC property, interior and exterior, and may be assigned to patrol the historic Steamship William G. Mather Museum during operating season
• Will carry and be responsible for a set of security keys, a GLSC two-way radio, and the duty phone
• Will become CPR/AED & First Aid certified and will respond to any first aid or medical emergency calls
• Will be responsible for the opening and/or closing of the building or Steamship during public business hours or after hours during special events
• Will respond to calls for security and calls for service, including access control (locking/unlocking doors)
• Will be responsible for facilitating emergency evacuation in conjunction with the F&S team and GLSC floor wardens, and will respond to indicated areas to assess situation (within reason to personal safety)
• Will operate and monitor security surveillance cameras
• Will complete all required security reports and documentation, in a complete and timely manner
• Will follow and implement GLSC’s Emergency Action Plans

Facilities:

• Will be responsible for setting up and striking special events and internal department setups
  • Will include setting up chairs and tables throughout the building, including outside
  • May include setup of dance floor, tents, bike racks, benches, etc.
  • May be required to move furniture within the building to accommodate setups
• Will be trained how to turn on and off lights and exhibits throughout the building and steamship
• Will be trained how to properly start, stop and reset escalators

Supervisory Responsibilities:

• This position has no supervisory responsibilities

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• High school diploma or GED
• 1 year of security experience, 2 years preferred

Additional Eligibility Qualifications (K/S/A):

• Must be able to operate a computer to check emails; open and read itineraries and floor plans
• Must be able to complete word documents and electronic incident reports
• Must be able to fill out accident and incident reports accurately and completely
• Willing to become CPR/AED and First Aid certified

Salary: $13 per hour

Expected Hours of Work: Hours vary, including nights and weekends

Working Conditions/Physical Requirements:

This job operates in a professional environment and interacts directly with guests.  Due to the nature of the job, the employee must maintain professionalism during all interactions with guests and visitors, employees, volunteers, contractors and vendors; which may be in high-stress situations. (Example: Solving confrontations or assisting with a medical emergency.)

This job works inside and outside, year round.  Due to the historic nature of the Steamship, air conditioning is not available and this role may experience warm temperatures during the spring/summer operating season.  This role may also work early mornings, late evenings, weekends, and overnights.  Due to the operations of the building, a weekly schedule may be provided as late as a week prior for this department.

The F&S department is team orientated. Due to the operations of the department and organization, F&S staff work during holidays. F&S staff will also flex their schedules when needed for the organization and for fellow staff members.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk, hear, write, and type. The employee frequently is required to stand on post; walk/respond in a professional manner to emergency calls, use hands to handle, and reach with hands and arms.  This position requires the ability to lift items needed for special events, up to 50 pounds; and be able to push or pull minimum of 200 pounds.

Great Lakes Science Center is an Equal Employment Opportunity employer. All of your information will be kept confidential according to EEO guidelines.