At Great Lakes Science Center, we make science, technology, engineering and math (STEM) come alive to feed the inner sense of curiosity for guests of all ages. We believe in the value of using real scientific challenges through opportunities to invent, design, tinker and create to encourage curiosity and experimentation. The Science Center remains committed to developing informal science education programs that inspire young minds, improve STEM literacy and cultivate the creative, critical thinkers who will shape the future of Northeast Ohio.

Great Lakes Science Center seeks a creative and resourceful Coordinator to support day-to-day operations of a fast-paced, seven-day-a-week, evolving team of paid and unpaid (volunteer) staff, who are critical to facilitating high-quality experiences throughout our organization.

Essential Duties and Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Staff/Schedule Coordination (Primary Responsibilities)

• Develop an encouraging, supportive work environment that inspires dedication, enthusiasm, quality, and consistency among the staffing pool.
• Manage schedules and communication to ensure timely, consistent, and trained staffing.
• Support the managers in gaining a comprehensive understanding of staffing needs, issues, opportunities, and timing of staff placement. 
• Assist in the planning, delivery, and evaluation of engaging programs and activities.
• Work alongside the staffing pool to actively deliver visitor programs while modeling the highest standards in professionalism, inquiry based techniques, interpersonal communication, and guest service philosophy to create a superior visitor experience for all STEM Learning programs.
• Provide formal and informal training frequently, and regularly seek new information and resources for improving training. Maintain training materials and documents for ongoing use.
• Coordinate group arrival procedures across the organization.
• Present daily and upcoming programming at Heads Up Meeting, prepare daily visitor guide insert for updates or corrections as needed and lead morning team meeting.
• Communicate with Reservations staff to coordinate school and group reservations, including reserving museum educational spaces on Building Calendar and submitting itineraries for department programming.

Materials/Inventory/Programming (Secondary Responsibilities)

• Familiar with and willingness to develop, learn, and present a variety of content matters from technology, physical science, biomedical, nanotechnology, maker, and more.
• Pursue and maintain resources and contacts with potential volunteer referrals.
• Follow safe practices and required to work with potentially dangerous chemicals, gases, corrosives and cryogenics.
• Flexibly manage a wide variety of assignments and subject matter, including other duties as assigned by the manager.
• Support manager in recruiting qualified applicants for open positions through a variety of mechanisms, including postings on the science center website, other recruitment websites, and participating in recruitment fairs.

Education and Work Experience Qualifications:

• High School Diploma or equivalent. Preferably a bachelor’s degree.

All your information will be kept confidential according to EEO guidelines.