Spinneys the leading supermarket retailer in the Middle East, with hypermarkets and supermarkets currently operating in Lebanon.

Spinneys was first established in 1924 by Arthur Spinneys in the suburbs of Alexandria Egypt, to provide consumers with a friendly shopping environment where they can find high quality fresh produce, groceries, and baked goods at a fair price.

Spinneys opened its doors to Lebanese shoppers in 1948 in the old Beirut Souks, and went on to expand its stores in Raouche, Verdun, Hamra and Jnah, to offer customers a convenient one-stop shopping experience.

Due to civil war happening in Lebanon at that time, Spinneys stopped their operations in 1976. However, they overcame these challenges, reopened their doors twenty-two years later, and pioneered the concept of hypermarkets in Lebanon in 1998 through a new flagship store in Dbayeh. As this success was tremendous, it led Spinneys to expand its branches and open additional stores across Lebanon once again.

Job Overview: 

The Head of Maintenance is responsible for planning, organizing, directing, and controlling the maintenance operation in the branches to meet strategic objectives  

General Duties and Responsibilities: 

Strategic Planning & Operational Effectiveness: 

• Coordinate with subordinates and concerned parties to ensure that building plans meet fire safety codes and other regulations. 

• Maintain a safe working environment for employees by following safety procedures and guidelines, enforcing rules about safety equipment, and conducting safety training sessions. 

• Ensure all department workers adhere to the safety policies and procedures. 

• Assist in identifying opportunities, developing strategies, presenting recommendations, and implementing programs that will bring additional operational effectiveness including processes improvements, technology enhancement, change management and training. 

• Assist in setting and controlling SOPs for related business functions in coordination with the Organization Development department. 

• Review and adapt the department structure in coordination with the Organization Development department to meet the department strategies. 

• Conduct market research to learn about the department trends and the competition behavior and develop plans and suggestions accordingly. 

• Elaborate and upgrade forms and reports to enhance the daily tasks of subordinates. 

• Attend periodically international conventions to identify trends and present suggestions 

• Conduct regular branches visits. 

Operations Management: 

• Plan and manage all repair and installation activities in addition to the preventive maintenance plan. 

• Plan and prioritize repair and installation activities, allocate workload, and supervise work of technicians and labors to ensure execution and completion as per agreed schedules and cost estimates. 

• Develop, implement and maintain a functional preventive maintenance program, utilizing industry standards; oversee all facets of the program, ensuring compliance with best practices and company policies and regulations. 

• Plan and coordinate the preventive, predictive, and breakdown maintenance of machinery, mechanical, electrical, and instrumentation equipment.  

• Oversee Maintenance by tracking work hours, maintaining work orders for all maintenance/project work, managing material purchases used in these maintenance works. 

• Keep maintenance logs, expense reports and other relevant documentation, and produce ad-hoc reports on maintenance activities when required. 

Resource Management, Budget Management & Inventory Control: 

• Track expenses and oversee the budget for maintenance. 

• Formulate an action plan in coordination with Superior and define needed financial and human resources to achieve set objectives in order to support a smooth operation and reduce breakdowns. 

• Assign repair schedules and evaluate repair cost estimates. 

• Document and prepare daily progress reports and maintenance logs. 

• Oversee equipment stock and place orders for new supplies when necessary. 

• Maintain inventory of equipment and supplies used for maintenance work and ordering new materials as needed. 

Performance Monitoring & Continuous Improvement: 

• Coordinate with respective Engineers (electrical and mechanical) for implementation, reporting and process enhancement. 

• Carry-out root cause and risk analysis in trouble shooting activities in order to reduce corrective/reactive maintenance activities and reduce risk through preventative action. 

• Communicate weekly maintenance reports/dashboards to Subordinates in order to assist in risk assessment critical decision making. 

• Complete quality audits of technicians work tasks and communicate results. 

Team Management: 

• Maintain staff by recruiting, selecting, orienting, and training employees. 

• Maintain staff job results by coaching, counseling, and disciplining employees. 

• Provide on-going leadership and support to team. 

• Resolve any staff issues and escalate any unresolved issue to superior. 

• Ensure on-the-job training using training checklists. 

• Recommend disciplinary action as needed following established policy. 

• Control knowledge of procedures and ensure their strict implementation. 

• Give clear responsibilities to the team. 

• Provide assistance and organize good communication with the team. 

• Organize and maintain departmental communication system that encourages staff participation. 

• Ensure department staff is informed of policy changes. 

• Conduct timely performance evaluations and staff development. 

• Involve the team in service and activities. 

Qualifications: 

• A minimum of 8 years of experience in related field  

• Bachelor’s Degree in Mechanical Engineering.  

• Any Food Safety Certificate or previously implemented a Food Safety System 

Physical Demands: 

• Normal air-conditioned space  

• Frequent mobility across different locations  

• Spending long hours standing and moving  

• Spending long hours in front of a computer screen 

Behavioral Skills: 

• Customer Focus  

• Communication with Impact and Respect  

• Adaptability  

• Self-Development  

• Teamwork  

• Results Oriented 

• Creativity  

• Management and Talent Development 

• Problem Solving and Decision Making 

• Networking and Relationship Building