Spinneys the leading supermarket retailer in the Middle East, with hypermarkets and supermarkets currently operating in Lebanon.

Spinneys was first established in 1924 by Arthur Spinneys in the suburbs of Alexandria Egypt, to provide consumers with a friendly shopping environment where they can find high quality fresh produce, groceries, and baked goods at a fair price.

Spinneys opened its doors to Lebanese shoppers in 1948 in the old Beirut Souks, and went on to expand its stores in Raouche, Verdun, Hamra and Jnah, to offer customers a convenient one-stop shopping experience.

Due to civil war happening in Lebanon at that time, Spinneys stopped their operations in 1976. However, they overcame these challenges, reopened their doors twenty-two years later, and pioneered the concept of hypermarkets in Lebanon in 1998 through a new flagship store in Dbayeh. As this success was tremendous, it led Spinneys to expand its branches and open additional stores across Lebanon once again.

The Senior ERP Techno-Functional Expert – SCM is a specialized role that combines technical expertise with a deep understanding of Supply Chain Management (SCM) processes within ERP system implementations. This position is responsible for customizing ERP systems to meet the specific needs of SCM, while leveraging technical skills to configure, integrate, and optimize the system. The role requires strong problem-solving abilities and the capacity to work closely with both business and IT teams to drive successful ERP implementations.

Key Responsibilities:

1. Technical Expertise:

• System Integrations: Integrating ERP systems with external tools and APIs, ensuring seamless data flow and process automation.
• ERP Configurations: Deep understanding of ERP system configurations, especially for SCM processes, with the ability to implement out-of-the-box functionalities and develop technical specifications for customizations.
• System Customization: Customize the ERP system to meet specific supply chain needs using development tools like X++ for Dynamics 365.
• Business Requirements Translation: Translate business requirements into actionable ERP configurations and customizations.
• Troubleshooting & Debugging: Diagnosing and resolving technical issues in the ERP system, ensuring smooth functionality.
• Testing & Quality Assurance: Perform functional testing, integration testing, and user acceptance testing (UAT) to ensure that the ERP system operates as intended and meets business requirements.
• Collaboration with Business & IT Teams: Work effectively with both business and IT teams to drive the success of ERP implementations and align the system with organizational goals.
• Analytical Expertise: Demonstrate strong analytical skills to assess business processes, identify system gaps, and propose technical solutions to address those gaps.
• User Training: Train business users on new ERP features, functionality, and best practices for SCM processes. Develop user manuals, documentation, and training materials for new features and processes.
• Team Support: Provide guidance and support to ERP team members, fostering knowledge-sharing and collaboration.

2. Functional Expertise:

• Supply Chain Process Knowledge: A solid understanding of core supply chain processes, including procurement, inventory management, order processing, production planning, warehouse management, and logistics.
• Process Mapping & Alignment: Experience mapping SCM processes within an ERP system and aligning them with business operations to ensure optimal performance and efficiency.

Education:

• Bachelor’s degree in computer science, Information Technology or a related field.

Experience:

• Minimum 3+ years of hands-on experience in ERP system configuration and development, with a strong focus on Supply Chain Management (SCM) modules, particularly WMS.
• Proven expertise in Microsoft Dynamics 365 (D365) in a techno-functional role.
• Strong proficiency in X++ programming for D365, with a solid ability to customize and develop ERP solutions.
• Experience with tools like GitHub or Azure DevOps.
• Experience with system integrations, including working with external tools and APIs.
• Experience in D365 Data Management and Lifecycle Services (LCS).
• Knowledge of additional ERP modules such as Finance, HR, or Manufacturing is a plus.