Senior Product Researcher

  • Full-time
  • Department: Product

Company Description

Gravel is a technology company that makes it simple for you to find qualified and trustworthy construction workers. Since 2019, we have committed to making a difference through the power of technology for both our clients' projects and blue collar workers.

We aim to solve quality labor shortages by democratizing access to blue collar workforces without boundaries, while also providing our clients with peace of mind through our excellent services.

Gravel's culture emphasizes a results-oriented, flexible work environment. We ensure that each of our Gravity achieves the highest quality by providing a comfortable and safe environment in which to grow together.

Job Description

  • Own the end-to-end design research process from the initial planning and leading of user research to influencing the product direction based on research insights
  • Plan and implement user research strategies and methodologies
  • Validate assumptions that will guide the product team’s designs
  • Keep update with current and future global trends in products, features and overall user experience of the products that you’re responsible for
  • Work collaboratively with product, engineering and business functions to understand requirements, to provide creative, thoughtful solutions
  • Perform usability testing with user, partners and internal stakeholders
  • Become a consultant for product team on reviewing user flow and user experience on related products

Qualifications

  • Bachelor’s or MS in a human behavior related field (or equivalent and demonstrable work experience)
  • Have minimum 3 years of past proven work experience as a UX Researcher
  • Have various range of knowledge of qualitative & quantitative methods
  • Passionate to understand users and their motivations
  • Experience in conducting user/qualitative/field research
  • Get used with multiple research tools such as Maze, Miro, Hotjar, Google Analytics, etc
  • Articulate communicator as well as have a top-notch presentation skill

 

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