Sales Manager

  • Full-time

Company Description

Do you want to have an impact on creating products from today’s top brands? Does having a company care about your career today and into the future motivate you? Does an environment where your opinions matter excite you? Are you a natural born tinkerer? If so, you have found your next calling!!

Grantek is a recognized leading provider of integrated automation, smart manufacturing and industrial information solutions in the global marketplace. Our clients are some of the worlds most respected Fortune 100 companies and recognized consumer brands: Tassimo, Brita, Molson Coors, Coca-Cola, Kraft-Heinz, to name a few.

We offer an atmosphere where you can express your creative ideas and talents by working on a variety of projects and technologies. Using today’s leading edge technology, you will partner with clients to solve their most complex manufacturing and industrial information problems.

We offer a competitive and comprehensive compensation package, retirement matching, company paid benefits, flexible work hours, and an education/career development program. For more information on what Grantek offers, visit: http://reviews.greatplacetowork.com/grantek-systems-integration

We are committed to providing a positive and healthy corporate culture, one that empowers employees, promotes knowledge-sharing, and encourages strong friendships and social connections amongst all team members. We are a team of dedicated Engineers and Designers with an average of 7 years’ tenure at Grantek. The vast majority of our employees have started off their careers at Grantek and have grown into successful senior team members who are integral to our client's manufacturing processes.

Job Description

The Manager, Client Solutions is responsible for the overall management of customer engagements within their region. The customer engagements will include work orders, staff augmentation, support and projects that meet the appropriate criteria.


Their role will include administration (financial monitoring, quoting), service/work order fiscal management, client management and interaction, team leadership, technical documentation and quality control. It is expected that each manager will be responsible for a delivered revenue as determined by their annual budgeting.

  • Take the initiative and assume reasonability wherever possible and required during the project.
  • Be fiscally responsible for Grantek Engagements as the sole “Owner” for each.
  • Develop and review quotes, follow-up on pending quotes, and manage consistency in quoting by following corporate guidelines 
  • Oversee the system design, specification, and implementation of automation software systems and associated hardware.
  • Manage and direct the staff, as it relates to the client work, which are assigned to the engagements owned by the manager.
  • Act as Project Manager Role on specific projects due to strategic need or other requirements.
  • Alert Client PM of delays, issues, and change orders, etc.
  • Define and track project scope, tasks, goals and deliverables.
  • Track task progress and hours used against quotes.
  • Perform sub-contractor management (where required).
  • Ensure all engagements are up to date in the intranet including: Invoicing, Schedules, Timesheets, Notes, Losses, %Likelihood, Cost Estimates.
  • Perform financial monitoring and estimating; develop and/or review quotes, identity and resolve PO/Invoicing issues where required; ensure timely approval of invoices; monitor for projects that require invoicing and prompt Managers or Finance to invoice.
  • Track finance and billing against POs.
  • Perform final quality review of material prior to client release (standards and checking).
  • Ensure team members are completing commissioning reports and forwarding to appropriate individuals.
  • Work to develop strong relationship with key client players – such as initiating meetings and discussions.
  • Ensure compliance with applicable regulatory and customer standards/practices when working on projects.
  • Develop and maintain key client relationships ; observe for potential client needs, probe for potential/upcoming work; receive alerts from team members to potential jobs.

Qualifications

  • Demonstrates skills critical for managerial success including leadership, decisiveness, flexibility, sound judgment, and highly developed personal, analytical and communication skills.
  • Possesses extensive knowledge of automation systems integration, and knowledge of reciprocal effects of the work upon other fields.
  • Possesses strong knowledge of Grantek’s other business offerings including, but not limited to, Consulting, Manufacturing IT, Safety and Electrical Design.
  • Possess strong knowledge in planning, managing projects, having scope for independent accomplishment and coordination of difficult and responsible assignments.
  • Possesses at least one of the following: B.Sc. Computer Science/Computer Engineering/Electrical Engineering, or Related Engineering Degree and/or Diploma/Certification.

Additional Information

We are committed to the principle of equal employment opportunity for all employees and to provide Grantekians with a work environment free of discrimination and harassment.

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