Granby Ranch is a four-season mountain community nestled in the Rocky Mountains and located just 90 miles from Denver, Colorado, and 20 miles from Winter Park, Colorado and the western entrance to Rocky Mountain National Park.

The resort and community is home to family-friendly skiing at Ski Granby Ranch, world-class downhill and cross-country mountain biking at Bike Granby Ranch, as well as Golf Granby Ranch, an 18-hole championship mountain golf course. You'll also find private, gold-medal fishing, and family dining at Granby Ranch Grill. It's a true mountain playground, with chairlift access to thousands of acres of hiking, snowshoeing, and cross-country skiing trails.

SUMMARY:

The Director of Mountain Operations is provides leadership, management and direction for Mountain Operations. The Director of Mountain Operations is directly responsible to ensure the overall success of the company associated with the following; accountability for daily operations, future planning, strategizing on mountain improvements to meet our guest expectations, employee satisfaction and performance, staff development, financial results which include expense and labor management in accordance with budget requirements, and compliance with all governmental regulations.   

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for the overall Mountain Operations Division include the following departments; Lift Operations, Lift Maintenance, Vehicle Maintenance, Snowmaking, Grooming, Trail Maintenance, Transportation, Terrain Parks, Road and Base area support for events. 
• Oversee the management and administration of operations to produce an exceptional guest and employee experience.
• Develop and maintain company policies and procedures regarding guidelines established by regulatory agencies and best practices in the resort industry.  Assist direct reports with budgetary responsibilities as necessary.
• Assist direct reports with the development of budgets, goals and objectives to improve the performance of each operation.
• Attend and actively participate in all operational meetings and required company functions.
• Communicate information to all Mountain Operations staff to ensure the proper distribution of resort activities and general information.
• Responsible to oversee and participate in the hiring and training for all employees to ensure a professional team is developed.
• Evaluate performance of all staff members regularly, including disciplinary action as needed.
• Complete proper paperwork and reporting as required by operations, human resources and legal regulations are done in a timely and accurate manner.
• Ensure the ski lifts are being maintained and operated in accordance with the rules and regulations of CPTSB, ANSI and the Colorado Skier Safety Act.
• Plan the necessary inventory is being ordered and stocked with the necessary supplies to maintain all equipment for the resort.
• Oversee the scheduling of snowmaking production to ensure a successful winter skiing experience. Track all water usage for billing process. Monitor electrical usage to control overall expenses for the company.
• Coordinate and oversee the grooming schedule to ensure a quality guest experience on the mountain.
• Responsible to ensure all drivers are licensed and all vehicles are maintained in accordance with the DOT regulations.
• Oversee the timely and professional management of snow removal along the roadways and parking lots. 
• Management of the flow of our guests into each of the parking areas to maximize the space and create an efficient parking plan.                     

OTHER DUTIES AND RESPONSIBILITIES:

• Develop and maintain effective relationships with the Granby Ranch leadership team and strategize with the team on programs, policies and initiatives contributing to the success of the entire resort.
• Handle all customer and miscellaneous situations in a professional and timely manner.
• Maintain excellent relationships with vendors and sponsors associated with the company.
• Other duties as assigned.

SUPERVISORY DUTIES:

• Hire, train, review, and discipline employees
• Coach, motivate and develop staff
• Verify work activities, problem solving and progress reports
• Strategizing for the future 

• Knowledge, Skills & Ability:
  • Positive, solutions oriented individual.
  • Strong communication skills, both verbal and written.
  • Strong interpersonal and relationship building skills.
  • Strong organizational skills.
  • Strong initiative and the ability to work independently.
  • Attention to detail.
  • Computer skills, specifically familiar with MS Outlook, Excel and Word.
  • Extensive knowledge of ski area operations, hand tools, power tools and heavy equipment.
  • Knowledge of electrical and mechanical skills
  • Must have a valid driver’s license.

• Education or Formal Training:
  • College degree or equivalent experience required.
• Experience:
  • Minimum of eight (8) years experience in ski area operations.
  • Minimum of eight (8) years experience in a leadership role.
• Working Environment:
  • Must be able to work in extreme winter weather conditions.
• Physical Activities:
  • May include climbing, pushing, balancing, kneeling, sitting, standing, etc.
  • Must be able to ski and/or snowboard all terrain on the mountain.
  • May require occasional lifting of up to 50 pounds.
  • Must be conditioned for work in an outdoor winter and summer environment.

Note:  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

All your information will be kept confidential according to EEO guidelines.