About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know The Team

Join the Enablement Operations team at Grab Thailand - a highly dynamic team that strengthens sales excellence to maximize portfolio profits across all cities in Thailand.

Our mission? To create the best operations workstreams, analyze and get insight then turn into initiatives, empowering sales teams, and driving for better enablement operations.

Get to Know The Role

You will report to the Manager of Enablement Operations and will support all analytical scopes that will regularly run analyses to get insights, monitor portfolio performance, then define next steps.

The role will be pushing sales teams to thrive under the 3 key pillars: Merchant Growth, Merchant Love, and Merchant Monetization. We’re looking for candidates who can push the boundaries further from where we are.

This role is based onsite in the PARQ office.,

The Critical Tasks You Will Perform

• You will own the strategic allocation of merchant portfolios across on-ground sales teams and telesales teams nationwide, ensuring optimal coverage and maximizing sales growth as well as safeguarding sales continuity.

• You will conduct in-depth analysis of sales opportunities across both on-site sales and telesales channels, driving an iterative optimization loop to continuously enhance portfolio performance.

• You will partner with the Regional Sales Enablement team to adopt sales tools, best practices or initiate customized tools that ensure the sales teams have sufficient data or tools to help them perform at their best.

• You will evaluate staff performance, design incentive structure based on business focuses, and drive sales performance with measurable portfolio growth.

• You will deliver working sheets, performance reporting dashboards, and provide insights from sales performance, portfolio health, and incentive effectiveness

• You will collaborate closely with Sales, Frontliner Operations Lead, and Business teams to ensure all initiatives are aligned with business objectives.

Must-Have

• Bachelor's Degree in Business, Finance, Economics, Engineering, or any related field.

• 1-3 years of relevant experience in sales operations, sales enablement, business analytics, or commercial strategy — preferably within tech, e-commerce, FMCG, or platform-based businesses.

• Strong analytical skills with proficiency in SQL, using spreadsheets, and data visualization tools e.g., Power BI.

• Proven ability to translate complex data into clear, actionable business recommendations.

• Excellent stakeholder management skills, with the ability to collaborate effectively across cross-functional and regional teams.

• Strong communication skills in English and Thai (both written and verbal).

Nice-to-Have

• Experience in designing sales incentive programs, sales portfolio allocation, or sales evaluation.

• Familiarity with CRM tools (e.g., Salesforce) or other sales enablement platforms.

• Experience working in a fast-paced, matrixed regional organization.

• Knowledge of the Thailand Food & Beverage landscape.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.