About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Role

This is a Senior Manager role reporting into the Head of Mobility Marketplace and is based onsite at the Grab Thailand office. You'll define, lead, and own the health and strategic direction of the Mobility Marketplace (GrabCar and GrabBike). You'll combine analytical rigour with business strategy and influence executive-level stakeholders. You'll lead the Regional Marketplace mandate to set strategy, design solutions, and drive cross-country marketplace performance, focusing on the Thailand Mobility market.

Key ownership areas include:

• Defining and designing the country strategy for driver-partner supply health, productivity, quality, and retention
• Owning the consumer pricing frameworks to maximize growth and profitability across multiple markets
• Leading country strategic projects focused on service quality and platform reliability
• Represent the TH mobility marketplace team in discussions with both local and cross-country forums
• Development and mentorship of the rest of the TH mobility marketplace team

The Critical Tasks You Will Perform

You'll:

• Define and own the long-term strategic vision for consumer pricing and marketplace mechanics across multiple mobility verticals, ensuring alignment with business growth targets and profitability goals
• Design, champion, and iterate regional frameworks for driver-partner engagement models and incentive structures to ensure optimal acquisition, retention, and cost-efficiency across markets
• Lead strategic initiatives to improve platform reliability and ride experience quality, working with cross-functional teams to implement solutions that enhance the passenger and driver experience
• Conceptualise and design new mobility-related algorithms (e.g., dynamic pricing, ride matching, surge allocation) in collaboration with Product and Data Science teams to maximise regional performance
• Serve as a thought partner and a subject matter expert to regional Product teams, influencing the long-term product roadmap based on mobility marketplace needs and strategic priorities
• Interpret marketplace performance metrics and communicate findings to executive stakeholders, translating analytics into data-driven recommendations that inform major business decisions
• Manage, develop, and mentor team members, providing guidance on analytical approaches and strategic thinking

What Essential Skills You Will Need

• At least 6 years of experience in strategic consulting, product management at a tech company, or a related field requiring data-informed decision-making
• Experience using AI productivity tools (e.g., Cursor) to accelerate analysis and solution development
• Experience driving P&L impact through strategic projects, with measurable outcomes in revenue growth, cost reduction, or efficiency improvements
• Experience designing and implementing pricing frameworks or incentive structures in a multi-market environment, ideally within ride-hailing or mobility platforms
• Experience leading projects across multiple business lines or countries, managing stakeholders with competing priorities
• Experience presenting findings to C-level executives and influencing business decisions based on data-driven recommendations
• Experience managing and mentoring a team of 2 or more people, with responsibility for their professional development and performance
• You can articulate strategic visions and technical concepts to both technical and non-technical audiences

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.