About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The JABO (Jakarta) Team is a well-established unit responsible for driving Grab's business and operational performance across cities in the region. We are a dynamic and diverse team aligned with our mission.

We foster a positive and environment, embracing both challenges and opportunities for growth. Our culture is built on collaboration, creativity, and continuous improvement—where every team member is encouraged to share ideas and feedback to drive innovation and enhance our processes.

Get to Know the Role

Within this structure, the City Operations Team plays a critical role in managing city-level budgets and achieving performance targets through close collaboration with team members. From a Grab Rental perspective, this includes aligning fleet supply, driver onboarding, and use strategies with demand. This understanding ensures that rental operations support growth, efficiency, and service reliability across each city. You will report directly to the manager and the manager and based in our pool.

The Critical Tasks You Will Perform

• Scale fleet supply by identifying, onboarding, and activating high-quality rental partners.
• Develop performance-driven relationships with main partners.
• Improve the acquisition funnel to provide a pipeline of qualified leads.
• Improve conversion rates from lead to activation through engagement and follow-up strategies.
• Align partner acquisition and growth with city demand dynamics and business targets.
• Collaborate with teams to ensure smooth onboarding and partner success.

What Essential Skills You Will Need

• A minimum of Bachelor's degree in Business Administration, Marketing, or a related field
• A minimum of 2+ years of experience in partner management, business development, or a similar role
• Experience engaging with partners at all levels
• Proficiency in data reporting, with the ability to translate insights into relevant strategies
• Experience with CRM software and partner management tools
• Knowledge of partner ecosystems and engagement strategies
• Understanding of business development and strategic partnership principles
• Willingness to travel for partner meetings and events

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.