About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Grab Support team builds the platform that helps millions of passengers, driver-partners, and merchants when they need assistance. Our mission is to deeply understand user problems and deliver solutions that resolve them quickly, seamlessly, and at scale. We combine machine learning models that interpret user intent with automation flows capable of processing and resolving issues end-to-end. This involves everything from natural language understanding and model development to workflow orchestration and system integration across Grab's ecosystem.

Get to Know the Role

We are looking for a Software Engineer in Test to contribute to our customer-facing products used by millions of users across 8 countries. You will work across multiple backend service clusters and frontend stacks to ensure product quality. Your responsibilities include writing and executing automated tests, performing manual quality assurance checks when needed, troubleshooting software issues, and implementing automated testing strategies and tools. You will also own, track, and drive quality processes (e.g., postmortems, on-call) for the team.

You will be reporting to the Senior Software Engineering Manager based in Singapore and work onsite at Grab office, CMC Creative Space, D7, HCMC.

The Critical Tasks You Will Perform

• Provide functional and regression level testing for API, and Web Applications.
• Execute manual and automated functional and regression test cases and develop and maintain automated Test Scripts.
• Work with developers, product owners, test lead, engineers, and team members to identify areas and methods to help drive testing efficiencies and expand test coverage and increase product reliability.
• Provide test estimates, record, report defects to depict the status of the sprint and system stability.

What Essential Skills You Will Need

• 2+ years of experience as QA Engineer/Automation Engineer or Software Development Engineer.
• Solid understanding of test methodologies, test planning, test case design and test processes. Ability to debug failed test cases and report defects.
• Have hands-on coding experience with test automation, including script languages (Python) or other languages (Javascript, Go etc.) and Behavior-Driven Development (BDD) frameworks such as Playwright, Selenium, Cucumber.
• Practical experience with SQL for database queries on metrics and testing.
• Experience using build and release pipeline tools such as Jenkins, GitLab CI/CD or equivalent.
• Have experience engaging with AI tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.