About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

You will be part of the Payment & Loyalty team, working on exciting products - GrabPay, PayLater by Grab, GrabRewards with external partners and internal stakeholders in a fun and collaborative environment.

Get to Know the Role

We are looking for a passionate Business Development Specialist to join our commercial team. The executive's  responsibilities include managing Channel Partner [CP] for online & in-store payments, identifying potential payment partnerships and acquiring new key merchants to meet sales targets.

To be a successful Business Development Specialist you are inspired to drive sales growth & manage external partners. A top-notch Business Development Specialist should be.

You will report to the Head, Merchants - Payment & Loyalty and working onsite in Petaling Jaya.

The Critical Tasks You Will Perform:

• Strategic Development & Execution: Formulate and implement strategies to identify, pitch, and secure new merchant acquisition and partnerships for GrabPay and PayLater.
• Negotiation & Onboarding: Lead negotiations with prospective merchants and manage the onboarding process, ensuring a seamless integration of GrabPay and PayLater services.
• Channel Partner Management: Oversee and nurture relationships with channel partners to drive merchant acquisition efforts.
• Training & Development: Serve as the primary business owner for training merchants on GrabPay and PayLater solutions upon activation.
• Performance & Growth: Drive performance by exceeding sales KPIs related to merchant acquisition and retention, channel partner management, and assisting in project execution.
• Field Engagement: Stay actively engaged with the field to identify new business opportunities and directly engage with potential partners.
• Cross-Functional Collaboration: Work closely with cross-functional teams, including Account Managers and Sales Operations, to enhance post-sales engagement and streamline onboarding processes.
• Technical Familiarity: Utilize knowledge of payment integrations, including offline QR and online eCommerce payment systems, to support merchant integration.
• System Enhancement: Continuously identify gaps and opportunities, plan and lead projects to improve internal processes to ensure high efficacy.

What Essential Skills You Will Need:

• Bachelor’s Degree in Business Management/Finance/Banking/ OR other related fields.
• With proven records of at least 3 years of experience in Sales, Business Development & Partnerships with great understanding of payment/FinTech market landscape and competitive environment. 
• Client engagement and business development with a network is crucial for the role.
• Natural flair of inter and intra-personal skills, and strong written and verbal communication skills in English, and in Malay and Mandarin as an added advantage.
• Conflict resolution skills to manage both internal and external stakeholders on deliverables scopes.
• Individual who has demonstrated credentials and experiences to work well in a VUCA (Volatile, Uncertain, Complex, and Ambiguous) environment; with a deep desire to excel and develop a career in a fast-growing tech company
• Team player to drive OneGrab collaboration.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.