About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Deliveries Analytics team is the analytics and data powerhouse behind Grab's fastest-growing segments: GrabFood, GrabMart. Here, innovation meets action. We're not just a team; we're trailblazers, committed to solving the most pressing challenges for our consumers, driver-partners, and merchant-partners leveraging data. From revolutionizing the consumer order experience to enhancing platform reliability, we strive to make Grab the first choice, every time.

Get to Know the Role 

You will report to the Product Analytics Manager II, ACE and you'll have the unique opportunity to collaborate across disciplines (Product, Business, Engineering, Design, Data Science) to transform data into dynamic solutions. Your insights will directly contribute to developing groundbreaking products and initiatives, setting new benchmarks for excellence. This isn't just any role; it's a chance to make a tangible impact on millions of lives every day.

This role is based in Petaling Jaya and onsite.

The Critical Tasks You Will Perform

• You will understand our requirements and outcomes to ensure data-driven decision-making.
• You will conduct tailored analyses for specific products and operations, define critical business metrics, track them rigorously, and recommend continuous improvements.
• You will frame business scenarios and propose features that impact critical business processes and decisions.
• You will transform requirements into concise insights through reports, presentations, and dashboards, and consolidate data from multiple sources to create comprehensive views for decision-making.
• You will develop data pipelines and custom data science models to solve identified problems.
• You will launch A/B tests, analyze the results, and provide recommendations based on your findings.

What Essential Skills You Will Need

• You have at least 4 years of experience in data-related or quantitative fields such as Analytics, Science, Statistics, or Mathematics.
• You are fluent with SQL, Python, R or other scripting/programming languages.
• You are experienced in handling large datasets and maintaining complex Extract, Transform and Load (ETL) processes.
• You have solid statistical knowledge and hands-on experience running and analysing controlled experiments.
• You are proficient in creating dashboards using Tableau, PowerBI or other visualisation tools.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.