Associate, Business Development - Merchant Lending

  • Full-time

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Reporting to the Manager on a hybrid work arrangement, you will be part of an exciting sales team that is responsible for acquiring, managing and growing the SME Lending business while providing loan advisory and solutions to meet the financing needs of merchant customers.

Get to Know the Role

You will own the targets for SG MSME lending business and 1) pitch loans solutions to grab and new to grab merchants 2) cross sell other grab products (GrabPay & GrabAds etc) to existing merchant customers.

The Critical Tasks You Will Perform

  • Acquire new SME loan accounts through cold-calling and referrals.
  • Establish and maintain long-term, profitable borrowing relationships with existing and prospective SME clients.
  • Ensure proper advisory procedures and documentation in line with internal policies, business processes, and regulatory requirements.
  • Cross-sell other Grab products and services.
  • Diagnose inefficiencies in the sales process and provide data-driven recommendations; suggest improvements in the value proposition based on merchant feedback and competition.
  • Collaborate closely with other functions within GrabFinance and across Grab to achieve SME business goals.
  • Provide administrative and client service support, including responding to client inquiries, maintaining client data, and assisting with credit reviews/renewals.

Qualifications

What Essential Skills You Will Need

  • Bachelor's degree or 5 years relevant work experience in sales, preferably in the financial services industry.
  • Strong acumen in diagnosing problems and improve processes.
  • Proven ability to exceed sales targets, dynamic, and motivated.
  • Competent in engaging and managing internal and external stakeholders..
  • Experience in providing administrative and client service support, addressing client inquiries, and maintaining accurate client data.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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