About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The People Operations (Pops) team strives to revolutionize human resources the same way that Grab has revolutionized transportation and financial inclusion in Southeast Asia. We serve to find, grow, and keep the remarkable assemblage of talent who are our Grabbers.

Get to Know the Role

The People Operations Business Partner (Pops BP) is responsible for aligning business objectives with key stakeholders and employees in designated departments. You will provide People expertise and counsel to management covering a full range of HR disciplines including organizational effectiveness, employee relations, performance management, career development, compensation, and workforce planning. This role reports to the Country Head of People Operations and this is an individual contributor hybrid role, and based in Bangkok, Thailand.

The Critical Tasks You Will Perform

• Business Partnering:
• You will connect our business challenges to People solutions, addressing risks and opportunities swiftly.
• You will provide thought leadership on people matters and perform the role of an independent internal people consultant to the business.
• You will drive People programs, policies, and initiatives in partnership with centres of excellence (COEs), ensuring alignment with organizational values and goals.
• You will provide guidance and support to managers in employee relations, performance management, rewards, retention, and talent development.
• You will coach managers and teams to increase performance, enhance skills, and support their professional growth, ensuring alignment with organizational goals.
• Culture and Change Management:
• You will foster a culture emphasizing inclusion, quality, continuous improvement, teamwork, and high performance.
• You will act as a Project Manager or catalyst for change initiatives, aligning priorities and enabling collaborative relationships.
• You will guide and help implement organizational restructuring, driving alignment and adoption across teams, processes, and systems.
• Workforce Planning and Development:
• You will collaborate with business leaders to guide the workforce planning process and develop resource forecasts, ensuring alignment with long-term organizational goals and budgetary objectives.
• You will identify skill gaps, recommend and implement appropriate training and development initiatives.
• You will oversee talent deployment, assess needs, and anticipate future requirements.
• Data and Metrics:
• You will utilize HR data and analytics to identify trends, assess organizational health, and make data-driven recommendations.
• You will establish and communicate People metrics to demonstrate added value and drive necessary changes in practices and policies.
• Generative AI Tools:
• You will actively use generative AI tools to analyze data and feedback, create ideas, draft communications, drive consistency in policy interpretations, and automate repetitive tasks.
• You will enhance productivity through AI-driven solutions while maintaining a human touch in People business partnering.

What Essential Skills You Will Need

• Core Values: Embody the principles of Heart, Hunger, Honour, and Humility that define a Grabber.
• HR Experience: Minimum of 8 or more years of experience, with at least 5 years in human resource business partnering in industries such as FinTech, hyper-growth companies, or banking and finance.
• People Skills: Great at talking to others and building trust and credibility across all levels.
• Technical Proficiency: Proficiency in using HRIS systems, Power BI, GSuite applications, and generative AI tools.
• Versatility: Comfortable working alone or with a team, and able to handle change and uncertainty with ease.
• Regulatory Knowledge: Familiarity with employment laws and regulations in the markets we operate in.
• Cultural Knowledge: Fluency and knowledge of the cultural landscape in Southeast Asia/Asian markets are advantageous.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.