About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The People Tech team is a passionate team responsible for the internal tools every Grabber uses to learn and grow. Our team is made up of cross-functional team members across product, engineering, and business. We are looking for experienced individuals who are user-centric and able to think holistically and creatively, communicate well, and are great team players.

Get to Know the Role

As a Senior Product Designer in People Tech you will advance Product Design quality and practice and work across multiple strategic initiatives to help Grabbers learn and grow. You will work in a highly collaborative fashion, exploring the needs of our users and creating impactful solutions for the business. You will report to Design Manager and work onsite with hybrid working setup at the Grab Malaysia office.

The Critical Tasks You Will Perform

• Lead product design outcomes in your problem space team and solving problems with the team and stakeholders.
• Ensure stakeholder alignment in designing experiences that balance business goals and user-centric design.
• Communicate rationales, processes, and standards compellingly to stakeholders.
• Own the discovery and delivery of solutions within the problem space team.
• Apply design-thinking frameworks and user-centered principles to guide problem space exploration.
• Design impactful product experiences and features, and create end-to-end flows for complex user experiences.
• Contribute to the design system by documenting new components and enhancements.
• Leverage prototyping to refine and deliver seamless, delightful user experiences.

What Essential Skills You Will Need

• Provide a portfolio of your recent design work in English, showcasing your contribution and the impact of your projects. We recommend you provide clear context, outline your end-to-end workflow, and demonstrate how you go from problem discovery to launch.
• Minimum of 4+ years of direct experience in product design.
• Excellent understanding of user experience design for web, mobile, or touch devices, with working knowledge of common mobile/web and front-end web development.
• Good eye for visual design with hands-on experience in user interface design, producing consistent and high-quality work.
• Ability to define problems, design, validate, and deliver user experiences that solve complex issues, generating positive feedback.
• Experience in service design, conducting user research, and translating findings into product features or improvements.
• Proficiency with current design tools like Figma and ProtoPie, with the ability to prototype and demonstrate design concepts to stakeholders.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.