About Grab and our workplac

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Get to Know the Team

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserve Grabbers with positive, personalized enterprise technology experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team.

Get to Know the Role

This role plays a critical role in Salesforce Platform Design & Architecture and leads a team of external developers and consultants on an exciting journey to enhance our Salesforce platform and improve adoption. The candidate will need a strong salesforce platform background (out-of-the-box standard functionality and custom solutions) with proven hands-on experience in Service Cloud, Sales Cloud, and Community Cloud modules. Experienced leaders who have led Salesforce solutions for global organizations should apply here.

The Day-to-Day Activities:

• Individual contributor with hands-on capability and also lead a team of internal/external Salesforce developers spread across different regions.
• Proven track record of driving software architecture and enterprise capabilities, (scalability, fault tolerance, extensibility, maintainability, etc.), designing complex solutions.(eg. integration, security, custom development).
• Proven track record in requirement Analysis, effort estimation, promoting best practices recommendations, Solutions presentation, and Cross-functional collaboration.
• Support in creating business and technology roadmaps with Business CRM & Operations (BCO), Procurement & GTS leadership.
• Be a driver of change to continuously improve our ability to serve Grabbers; including identifying gaps in processes, data lifecycle, or new relevant releases in Salesforce platform offerings

The Must-Haves:

• Must have at least 5 years (at least 5 years of Salesforce experience) of strong hands-on experience with all Out Of Box capabilities offered by the Salesforce platform and must have solid hands-on experience in large-scale SFDC applications.
• Must have Strong application design skills combined with strong data, integration, and security architecture skills
• Must be involved in larger-scale Salesforce implementation projects.
• Must possess strong knowledge and experience with configuration, customization, programming with Apex, Apex triggers, Web Service Integrations using REST API, SOAP API, Authentication mechanisms, Handling Large Data Volumes, Shield Platform, Lightning Aura/LWC frameworks, VF Pages, Communities, Security aspects of Salesforce applications and fundamentals in Cyber security.
• Strong working experience in CI/CD platforms, statistical code analysis tools, and deployment activities like Gitlab, Copado, Jenkins, Ant tool, etc.
• Excellent Troubleshooting experience and problem-solving with Salesforce (debugging issues with Apex, Visualforce, Lightning components, Flows / Processes, Lightning page performance, SOQL performance, API integrations, and so on).
• Good exposure to Agile methodologies and strong knowledge of Object-Oriented Programming languages and concepts.
• Ability to work in a dynamic, fast-paced environment, pick up new skills quickly and propose highly innovative solutions to a problem you have never seen before.
• Ability to Improve and build solutions to address architectural gaps or technical debt.
• Strong salesforce platform knowledge and experience with configuration, customization, programming with Apex, Apex triggers, Web Services, Shield Platform, Lightning Aura/LWC frameworks, JavaScript, XML, HTML, VF Pages, Communities, and Security aspects of Salesforce applications.
• Strong solution design and architecture experience in the Salesforce platform.
• Strong working experience in CI/CD platforms, statistical code analysis tools, and deployment activities like Gitlab, Copado, Jenkins, Ant tool, etc.
• Excellent troubleshooting experience and problem-solving with Salesforce with the ability to analyze, design, and optimize business processes via technology and integration.
• Excellent verbal, written, interpersonal, presentation, and communication skills with clarity, brevity, and ability to influence solutions

The Nice-to-Haves:

• Salesforce-certified Application or System Architect will be an added advantage.
• Experience working with CPQ, Marketing Cloud, Pardot, and AppExchange (Conga, Adobe Sign

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

• Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
• Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
• Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
• Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
• Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
• Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.