City Lead, Lampung
Life at Grab
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.
Get to know the Team
The Area South Sumatra team is a young/established/longstanding team responsible for South Sumatra Area Operations. We make an impact by making Grab one of the biggest online transportation in Southeast Asia and succeeding in cooperating with several big companies. Our team is made up of intellectual and supportive people. If you are looking for challenging work in and out of Grab, then you should join our team!
Get to know the Role
City Lead Lampung will lead projects, strategies, and operations for Transport & Delivery Lampung Area. We believe a successful candidate has the skill of data analysis, strategic thinking, and project management, but if you believe you have what it takes then we'd love to hear from you either way.
The Day-to-Day Activities
Represent Grab in relationship with the government and public/private sector stakeholders to ensure regulatory compliance.
Build strong relationships with driver communities in the city and conduct regular engagement events.
Build strong relationships with partners & merchants. Continuously engage our partners & merchants and listen to their needs, and feedback, and stay in close communication, ensuring the partners and merchants are growing with you and the company.
Coordinate with different departments to plan and execute any changes involving programs, incentives, promos, and events.
Monitor the performance of the city and create special projects to reach targets.
Lead and guide the team in the Lampung area to achieve their respective goals.
Updated knowledge of company products and services.
You have Heart, Hunger, Honour and Humility
You can use data to identify trends and tell a story
You have excellent interpersonal, written and verbal communication skills.
You can prioritize and manage multiple projects and work in a fast-paced environment
You can speak and communicate well in English/other languages
You know how to develop professional relationships with your stakeholders and are able to communicate effectively with all levels of management and staff
You have good stakeholder management skills and have experience in communicating high-level strategy details effectively across disciplines, locations, and organizations, including senior leadership
Good in data analysis + Great attention to detail
Experience in coordinating multiple projects at the same time
A good sense of creative art direction and copywriting experience will be a plus
Good in written and spoken English
We recognise that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.