Changing lives and communities through the power of WORK.
Goodwill Industries is a non-profit social enterprise that provides work opportunities, skills development and employee and family strengthening for those who face barriers such as disability or social disadvantage. The aim is to advance individuals, families and communities toward economic self-sufficiency and prosperity. Goodwill Industries, Ontario Great Lakes, serves communities within south western Ontario, employing close to 600 people, across 22 facilities while serving over 30,000 in the community annually on their journey to work.

Boutique Store Manager

The Boutique Store Manager is responsible for leading, coaching and developing a team of employees while successfully managing the day to day operations of the designated store and supporting the attended donation centre.

Role and Responsibilities

• Responsible for managing the donated goods specialty retail business in accordance with our established business model, guiding principles, organizational goals, procedures and policies;
• Participate in and host mission placements through assessments, training and community partnerships;
• Prepare and submit an annual sales and expense budget for consideration;
• Train, develop and supervise team members;
• Schedule staff while maintaining budgeted wage to sales ratios;
• Prepare time and attendance reports;
• Comply with all organizational image, security and safety practices according to policies and procedures;
• Ensure statistical counts are completed in an accurate and timely manner;
• Complete daily cash and sales reports from a point of sale system;
• Keep current on product knowledge, industry trends and competitive pricing through comparison shopping of competitors.
• Responsible for leading, directing and complying with the Goodwill Health and Safety program and all applicable legislation
• Perform other related activities as necessary or as assigned.

• Post-secondary education an asset
• 2- 5 years of experience managing people and processes
• Health and safety experience
• Satisfactory criminal reference check - vulnerable persons check
• Brand and industry trend knowledge an asset
• Loss prevention experience
• Experience with Budgeting, Scheduling and Profit and loss Statements

• You will work for a strong and successful organization focused on the growth and development of our teams.
• You will be joining an organization where culture is built on a genuine care and concern for inclusion and that celebrates diversity.
• A fun team atmosphere and challenging work environment where you can make a difference
• An opportunity for personal growth and development
• A formal Management Mentorship program
• A competitive compensation package