Goodwill Industries of Southern New Jersey & Philadelphia is a nonprofit, community-based organization. Goodwill works to enhance the dignity and quality of life of individuals and families by strengthening communities, eliminating barriers to opportunity, and helping people in need reach their full potential through learning and the power of work. Through our job training and career services, Goodwill helps local residents with disabilities and disadvantages obtain the marketable job skills needed to become employed.

POSITION PURPOSE

The Processor Trainee sorts, processes, and stocks softline and hardline goods. This position prices and tags items to achieve highest dollar return and assumes responsibility for quality of donations processed. Processor Trainees will be assigned as Softline or Hardline specialists and must successfullycomplete a 6 week introductory period in order to be considered for advancement to the Processor position. The position is a member of the Retail Team and is eligible for a bi-weekly bonus based on performance.

SPECIFIC DUTIES

Follow all Goodwill policies and safety procedures.  Must possess professional etiquette.

Responsible to process all incoming softline and hardline goods, including clothing, household, and furniture items.

Maintains high quality and high quantity in processing goals. The goals for Softline and Hardline specialists are:

Softline Processors

After initial two week training, must meet the following production goals:

Third week – a minimum of 25 pieces per hour if working individually. If working in a group processing environment, each employee in the group is responsible for a minimum of 25 pieces per hour.

Fourth week – a minimum of 37.5 pieces per hour if working individually. If working in a group processing environment, each employee in the group is responsible for a minimum of 37.5 pieces per hour.

Fifth week – a minimum of 50 pieces per hour if working individually. If working in a group processing environment, each employee in the group is responsible for a minimum of 50 pieces per hour.

Sixth week – a minimum of 62.5 pieces per hour shift if working individually. If working in a group processing environment, each employee in the group is responsible for a minimum of 62.5 pieces per hour

Hardline Processors

After initial two week training, must meet the following production goals:

Third week – a minimum of 25 pieces per hour.

Fourth week – a minimum of 37.5 pieces per hour.

Fifth week – a minimum of 50 pieces per hour.

Sixth week – a minimum of 60 pieces per hour.

Maintains accurate and consistent prices for selected items or housewares. 

Empties containers and separates acceptable clothing, wares, collectables/antiques, and bin items.

Stocking sales floor as assigned. 

Keeps work area and surrounding area neat, clean, and orderly.

Follows all customer service guidelines; strives to provide exceptional customer service at all times.

Assist customers/donors as required, including accepting donations and selling merchandise.

Regular attendance is required.

All other duties as assigned. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Customer Service – Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner.

Honesty/Integrity – Ability to be truthful and be seen as credible in the workplace.

Sound and Timely decisions – Using knowledge and experience to make sound decisions that will impact business goals and strategies; creates an environment where other Leaders and/or Team Members are empowered to make decisions.

Reliability – The trait of being dependable and trustworthy.

Enthusiastic – Ability to bring energy to the performance of a task.

Accuracy – Ability to perform work accurately and thoroughly.

Ability to communicate and understand instructions, both verbal and written, in English.

Must be able to work a flexible schedule on short notice, including night, weekends and occasionally long hours.

Physical Demands and Work Environment.  Must be able to perform physical demands of the position.

Ability to be flexible and assist other areas of the store when needed.

Vision corrected to within normal limits.

Ability to work well in a hectic work environment with occasional periods of high stress.

We appreciate the interest of all candidates, however, only those selected for an interview will be contacted.

EOE M/F/Vet/Disability