Goodwill Northern New England, a nonprofit social enterprise established in 1933.

For decades, Goodwill Northern New England has delivered workforce development and community inclusion services to people who struggle to find personal stability. Goodwill NNE provides direct employment opportunities through its retail and cleaning businesses in Maine, New Hampshire, and Vermont, as well as neuro rehabilitation services, residential programs, and day programming for adults with disabilities or deafness in Maine.  Our core beliefs guide our relationships with program participants, customers, employees – and the earth.  We believe in generosity, opportunity, community, sustainability, and transparency.  These beliefs guide us as we help people achieve personal stability and thrive as active, independent members in the communities we are all a part of.

Searching for a someone with a strong IT background and customer service skills to support our retail division! 

In addition to employment that is fulfilling, meaningful and supportive, Goodwill employees also receive:

• Medical, Vision, Dental & Flex Spending offered
• 403(b) retirement plan with employer match
• Paid Short & Long Term Disability
• Paid Life Insurance
• Generous Paid Time Off Plan
• Paid Holidays
• 30% Employee discount at Goodwill stores in ME, NH & VT
• Valuable job training with growth potential
• Discount on personal cell phone plans
• Local community discounts

The salary range for this position is $42,500-$50,000

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Works with specified department(s) to understand their information management needs
• Uses databases or other technical tools to implement solutions for those needs
• Supports department databases, as assigned
• Designs, codes, tests, maintains, and distributes well-documented reports using standard programming practices
• Maximizes the use of information management tools and reports by training users in their use
• Plans and executes software implementations/upgrades
• Follows best practice change management procedures for network and database systems
• Provides clear and timely communication to Information Technology employees and customers
• Attends and participates in assigned management and planning meetings
• Maintains professional and technical knowledge by attending workshops, reviewing professional publications, establishing networks, participating in professional societies
• Other duties as assigned

MINIMUM QUALIFCATIONS:

• Associates degree or equivalent experience
• 1-2 years’ experience in a related field
• Strong communication and customer service skills
• Excellent organizational and problem-solving skills
• Valid driver’s license with a satisfactory driving record
• Criminal background check that meets Agency standards

All your information will be kept confidential according to EEO guidelines.