Location: HQ in Chester, but remote working available

About Us

Designed with online safety in mind, GoBubble supports organisations globally to create safer, healthier, kinder, online communities and to protect their brand reputation – creating a positive environment for the mental well-being of everyone online.

By offering a full multimedia and multilanguage AI, our product supports every content moderation need imaginable – from text, to audio, video, and image, in multiple languages.
Our aim: making it easier to eliminate online hate, misinformation, and toxicity.

Plugging into wherever their content lives – whether that’s an organisations’ own platform, or even their intranet – our service supports clients across various sectors including Fortune 500 corporates, the global sports market, and game publishers.

Featured by The BBC, The Times, Forbes and more – we’ve developed a strong presence with our award-winning service across the UK and internationally, particularly in North America.

We’ve achieved this by not only constantly improving and internationalising our product, but also having a robust sales strategy and building long-lasting, meaningful relationships with our clients. All enabled by the work of a small but ambitious team, boasting more than 50 years of collective experience between us.

Now is a great time to join us as we grow and expand into new sectors and countries in the future!

Your role as Agile Delivery Lead will be key to our ongoing growth. We currently have someone supporting us with this role on a temporary contract basis, but we're looking for someone to take over this position on a permanent basis for us as we continue to expand.

Your main responsibilitiies will include managing the delivery of product features and enhancements using Agile methods, in addition to managing onboarding plans for new clients and small to medium sized projects that sit outside of an agile framework.  

Other responsibilities of this role will include:

• Working closely with the product and technical teams (including Software and QA engineers) - as well as the wider team of different departments - you’ll have a collaborative yet intuitive approach for bringing the team together to prioritise and refine their requirements. 
• Capturing the Product Owners vision and translating into a clear set of user stories / requirements that the Technical Teams can work from.
• Helping the Product Owner refine and deliver enhancements that maximise opportunities in our target customer groups. 
• Working with new clients and supporting both onboarding and delivery of client specific requirements. 
• Facilitating regular agile cadence routines (including Daily Scrum, Backlog Refinement, Sprint Planning, Show and Tell’s and Retrospectives)
• Managing User Stories and supporting artefacts using JIRA and Confluence.
• Continually refining GoBubble’s agile delivery ways of working. 
• With a “start-up” mentality, you’ll be able to work at a fast pace, whilst ensuring you encourage efficient solutions which consider future scalability and security.
• Attending meetings at our HQ once per month, you’ll contribute to the ongoing improvement and development of our service – as well as making appropriate suggestions for our internal practices to help reach our goals in the most optimal way.

To be successful in this role, we're looking for someone who has:

• 5+ years’ experience in a Business Analysis / Delivery Environment, with demonstratable use of agile methodologies
• Extensive experience in SDLC (software development lifecycles) and identifying backlogs in software product development for improvement
• Strong understanding of business processes – particularly in a SaaS / start-up environment – and experience of designing and implementing new business processes
• Ability to work independently as our only Agile Delivery Lead, whilst also having a collaborative communication style and leadership / stakeholder management skills to direct teams towards shared goals

What we offer in return

Creating a positive environment for mental well-being online is the main reason we exist, so of course – we’re super focussed on taking care of our employees, too!

Our company culture is one where every team member makes a huge difference on a daily basis and all feel valued.

Benefits for everyone at GoBubble aside from salary include:

• Holidays – 6 weeks per year PLUS bank holidays (UK)
• Flexible working environment - Where your position allows, you'll enjoy flexible remote working, with face to face collaboration at our HQ in Chester when needed
• Office perks – When at our Chester HQ, you can enjoy free parking, a modern office environment, and 50% staff discount in the on-site cafe
• Community - Our small team are closely aligned with one another so that we do a great job for our clients, but we also enjoy social activities together, even on a remote basis. Our recent social activity includes a book club we just started in April!
• Development – If you don’t want to remain stagnant in your current role, you’ll enjoy plenty of opportunity for growth with us

This is a fantastic opportunity to work for an industry leading company that is constantly pushing the boundaries of our tech and systems development.

Working with great teams and awesome working environments, you can truly enjoy a rewarding career with a real "Tech for Good".

To find out more about our mission, vision and values – check out the “About Us” page on our website.