Global Study UK are a London based educational consultancy specialising in student recruitment and support with local offices in Egypt (Heliopolis, 6 October City, 5th Settlement and Alexandria), Lebanon (Hamra, Achrafieh and Jbeil), Morocco (Casablanca) and Oman (Muscat). Our London office is available for students to visit prior to enrolment and during their studies.

Job Title:         Receptionist and Administrative Assistant

Department:  Councelling

Reports to:     General Manager

Role summary:

Receptionist will be the first point of contact for running the reception of the Hamra office, welcoming students and other visitors, managing phone and email enquiries and performing the administrative functions for the Office. The post will also manage the office supplies and facilities and ensure smooth running of the office. Part of the administrative responsibilities will include submitting students’ applications as per General Manager guidance.

Flexibility in this role is important as we need initiative so that we can continue winning and growing.

There will be occasions where you may be required to work weekends or extra hours dependent on business needs.

General Conditions:

o   Working hours:

9am to 5:30 pm, Monday to Friday, Weekend rotation to be confirmed

   Location:

o   Beirut, Lebanon

Duties and Responsibilities:

• Greet and welcome guests as soon as they arrive at the office
• Running the reception, greeting students and other visitors
•  Direct visitors to the appropriate person and office
•  Answer, screen and forward incoming phone calls
•  Ensure reception and office area are tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Execute the calendar of meetings and seminars as set by Branch Manager
• Arrange travel and accommodations, and prepare vouchers
• Record students visit to the office and updating company’s CRM System
• Dealing with phone and email queries
• Attend and participate in Fairs/Seminars/Info-Sessions

Skills:

• IT literacy, including MS Office, the internet and social media technologies
• Excellent organizational skills and multitasking abilities
• Excellent written and verbal communication skills
• Excellent time management skills and the ability to prioritize work and handle pressure
• Good analytical skills

Personal Qualities:

• Ability to work independently and as part of a team
• Highly initiative and enthusiastic
• Flexible and easy to adjust to a changeable working environment
• Commitment to Global Study’s policy of equal opportunity and the ability to work harmoniously with colleagues and students of all cultures and backgrounds

Hours:                        Full Time

Contract Type:            Permanent

Qualifications, Knowledge, Working Experience:

• Bachelor’s Degree or above from an accredited institution of higher education
• Proven track record of relevant work experience; administrative support experience is beneficial
• Knowledge of legal policies on health and safety in Lebanon
• Knowledge of Lebanese and UK Higher Education Systems

Other requirements:

• to work at weekends during Fairs/School Tours and other campaigns (approx. 5 fairs)
• to work extra hours if requested
• to be accessible at weekends via phone/e-mail