Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 

• Excellent phone and customer service skills
• Able to work independently and prioritize responsibilities
•
Able to efficiently and effectively manage the details of numerous
customers simultaneously. Properly sets expectations with customers and
follows-through on execution to completion.
• Excellent verbal and
written communication skills. Ability to communicate status of area,
concerns and priorities to customers and direct supervisor. Ability to
effectively communicate with others, including ability to maintain
composure and professionalism in stressful situations..
• Knowledge and understanding of plan benefit designs, standards of administration, managed vision care and network options.
•
Thinks strategically and analytically in regards to operations and
administrative processes. Draws logical conclusions based on an
integrated and clear grasp of the information and interrelationships
between issues and various functional operations.
• Works
constructively under pressure; responds resourcefully to change and
ambiguity; maintains a calm, confident and constructive outlook despite
difficulty, frustrations or ambiguity. Stays focused and maintains
quality when handling multiple tasks at the same time; knows when to
consult supervisors to help make key decisions.
• Constructively
challenges the process and searches for opportunities to improve
processes. Recommends and implements defined changes in process.

• 5-7 years business experience, preferably in network development,
provider relations or documented background in a sales and or account
management capacity in the health care field.
• Salesforce experience MAJOR PLUS

College degree or equivalent experience

$28/hr

6 months